Telemedica app not working? crashes or has problems?

Telemedica Status

Last Updated on 2023-07-11 by Neolinks

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Common Telemedica Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Telemedica app on iOS and Android devices. Solve all Telemedica app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Telemedica iPhone Issues and Solutions

Telemedica iOS app crashes, not working, errors
Telemedica iOS app network issues
Telemedica on iOS has black/white screen

Telemedica Android App Issues and Solutions

Telemedica has errors/crashing/not working
Telemedica server network connectivity issues
Telemedica has black screen

Telemedica iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Telemedica app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Telemedica app crashes or not working on Iphone (iOS):

Close and restart the Telemedica app on iPhone
Update Telemedica app to the Latest Version for iOS
Uninstall and reinstall Telemedica iPhone app
Update your iPhone to the latest iOS version

Fix Telemedica on iPhone unable to connect to server/internet connection issues::

To resolve Telemedica network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Telemedica black/white screen (blank screen) on iPhone:

Follow the Telemedica iOS app troubleshooting guide Here →

Telemedica Android App Issues and Solutions

Fix Telemedica not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Telemedica app issues:

Force Stop the Telemedica App
1. On android, goto "Settings" » click Telemedica app. » click "Force Stop".

Update Telemedica to the latest version on PlayStore

Clear Telemedica App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Telemedica app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Telemedica.

Fix Telemedica unable to contact server/ Telemedica internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Telemedica » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Telemedica » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Telemedica on android.

Solve Telemedica black/white screens issue on Android:

Follow the Telemedica android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Neolinks, developers of Telemedica.

About this app

this app est une solution permettant de projeter toute expertise médicale sur le terrain, sans déplacement de l'expert.