KolorYou app not working? crashes or has problems?

KolorYou Status

Published by DTF medical

Kolor You® is a breast measuring scale allowing to define the breast shield
size. Developped by DTF MEDICAL, the application takes place through the use of
a Kitett® breast pump and aims to help the mother to choose the KOLOR® breast
shield most suited to her morphology.

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Common KolorYou Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KolorYou app on iOS and Android devices. Solve all KolorYou app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KolorYou iPhone Issues and Solutions

KolorYou iOS app crashes, not working, errors
KolorYou iOS app network issues
KolorYou on iOS has black/white screen

KolorYou Android App Issues and Solutions

KolorYou has errors/crashing/not working
KolorYou server network connectivity issues
KolorYou has black screen

KolorYou iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KolorYou app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KolorYou app crashes or not working on Iphone (iOS):

Close and restart the KolorYou app on iPhone
Update KolorYou app to the Latest Version for iOS
Uninstall and reinstall KolorYou iPhone app
Update your iPhone to the latest iOS version

Fix KolorYou on iPhone unable to connect to server/internet connection issues::

To resolve KolorYou network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KolorYou black/white screen (blank screen) on iPhone:

Follow the KolorYou iOS app troubleshooting guide Here →

KolorYou Android App Issues and Solutions

Fix KolorYou not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KolorYou app issues:

Force Stop the KolorYou App
1. On android, goto "Settings" » click KolorYou app. » click "Force Stop".

Update KolorYou to the latest version on PlayStore

Clear KolorYou App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KolorYou app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KolorYou.

Fix KolorYou unable to contact server/ KolorYou internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KolorYou » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KolorYou » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KolorYou on android.

Solve KolorYou black/white screens issue on Android:

Follow the KolorYou android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DTF medical, developers of KolorYou.

100% Contact Match

Developer: DTF medical

E-Mail: [email protected]

Website: Visit KolorYou Website

About this app

Choosing an adapted breast shield size is the condition leading to successful, comfortable and efficient breastfeeding. this app® includes recommendations on milk storage and reasons to use a breast pump. Kolor You® is a breast measuring scale allowing to define the breast shield size. mother to choose the KOLOR® breast shield most suited to her morphology. DTF MEDICAL created this app® to accompany the mother using a breast pump during breastfeeding. According to the WHO, exclusive breastfeeding is recommended until the age of six months. months to two years, breastfeeding complements diversification. Just take a picture of a smartcard via the application's camera and use it as a reference on one's chest thanks to an augmented reality system. The mother can also save the breast shield size adapted to her morphology in a memo and choose its availability. this app® is aimed at mothers at home or with a health professional, in pharmacies or consultation.