Are you having issues? Select the issue you are having below and provide feedback to AT&T Call Protect.
- Have to rejoin every update I’m not paying for a useless app.
- Still misses all the robocalls, because they’re spoofed CallerID numbers.
- The only option is to Block the number, which is generally pointless as the scammers are not likely to use it again.
- ATT can tell it’s spoofed at their end, but they don’t care, because they’re getting paid.
- The app rarely registers scam calls, and only 10% of the time does it display SPAM RISK when I receive robo calls.
I can not receive voicemails, calls or texts from important people who are not in my contacts list when using call protect
Complete guide to troubleshoot AT&T Call Protect app on iOS and Android devices. Solve all AT&T Call Protect app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AT&T Services, Inc., developers of AT&T Call Protect.
AT&T subscribers are already protected 24/7 with proactive network security features like Automatic Fraud Call Blocking and Nuisance Call Warnings. - Send Unknown Callers to voicemail (in-app feature): Send callers not in your contact list to voicemail. - Get a heads up on potential nuisance calls*: See warnings of telemarketers, nonprofit, surveys, account services, private or political callers. - Personal Block List: Add individual unwanted callers to your own block list from ATTCallProtect or with Siri shortcuts. - Report Spam Calls: Help identify suspected spam and likely fraud calls from ATTCallProtect or with Siri shortcuts. Your reports help everyone. - Custom Call Controls: Block or send to voicemail entire Categories (Telemarketer, Account Services, etc. ) of callers. - Reverse Number Lookup: Shows caller details when you enter a U. S. number. Call Protect subscribers also receive access to AT&T ActiveArmor℠ Mobile Security which helps protect your phone from malware, viruses and other mobile threats. To manage your AT&T Call Protect Plus (“Plus”) subscription, go to iTunes. Activate the Call Protect™ app with ActiveArmor℠ to enable Spam Blocking, Unknown Caller blocking and more, at no extra charge. Nuisance Call warnings: May include service messages and/or other permitted calls. Personal Block List: Permits blocking of individual phone numbers (excludes private numbers). Subscribers pay $3. 99/mo. For complete terms for AT&T Call Protect, see att. Once your Plus subscription is canceled, you will be downgraded to the basic, free version of Call Protect. Req’s download of separate apps. Avail. for AT&T postpaid, PREPAID, FirstNet and business wireless customers with eligible wireless service. Custom Call Controls: All call categories, except Fraud, are automatically set to allow. Automatic Fraud and Spam Risk Blocking: May inadvertently block wanted calls. To remove the service entirely, you must cancel within ATTCallProtect or via myAT&T, after your iTunes subscription period ends. Eligibility: Compatible device is required: iPhone 6 or newer running iOS 12+ and includes AT&T HD Voice-enabled smartphones. Subscription automatically renews and your account will be charged $3. 99 unless auto-renew is turned off at least 24-hours before the end of the current period. Rates: Data charges may apply for app download and usage. Other charges and restr. may apply.