Y Disk HD app not working? crashes or has problems?

Y Disk HD Status

Published by Jianwen Kang

Description: The AGP File Pro App is a strong file manager on iOS device.
Storage, manage and exchange files between iOS and Windows/Mac - without
Internet connection and cables.

I have a problem with Y Disk HD

Are you having issues? Select the issue you are having below and provide feedback to Y Disk HD.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 1 Comments

By Durgak 1 month ago

After downloading the y disk app, y disk flash drive is not detected on iphone

Have a Problem with Y Disk HD? Report Issue

Common Y Disk HD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Y Disk HD app on iOS and Android devices. Solve all Y Disk HD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Y Disk HD iPhone Issues and Solutions

Y Disk HD iOS app crashes, not working, errors
Y Disk HD iOS app network issues
Y Disk HD on iOS has black/white screen

Y Disk HD Android App Issues and Solutions

Y Disk HD has errors/crashing/not working
Y Disk HD server network connectivity issues
Y Disk HD has black screen

Y Disk HD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Y Disk HD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Y Disk HD app crashes or not working on Iphone (iOS):

Close and restart the Y Disk HD app on iPhone
Update Y Disk HD app to the Latest Version for iOS
Uninstall and reinstall Y Disk HD iPhone app
Update your iPhone to the latest iOS version

Fix Y Disk HD on iPhone unable to connect to server/internet connection issues::

To resolve Y Disk HD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Y Disk HD black/white screen (blank screen) on iPhone:

Follow the Y Disk HD iOS app troubleshooting guide Here →

Y Disk HD Android App Issues and Solutions

Fix Y Disk HD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Y Disk HD app issues:

Force Stop the Y Disk HD App
1. On android, goto "Settings" » click Y Disk HD app. » click "Force Stop".

Update Y Disk HD to the latest version on PlayStore

Clear Y Disk HD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Y Disk HD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Y Disk HD.

Fix Y Disk HD unable to contact server/ Y Disk HD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Y Disk HD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Y Disk HD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Y Disk HD on android.

Solve Y Disk HD black/white screens issue on Android:

Follow the Y Disk HD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jianwen Kang, developers of Y Disk HD.

50% Contact Match

Developer: PhotoFast Co. Ltd

E-Mail: [email protected]

Website: Visit Y Disk HD Website

About this app

YDiskHD works with hardware together, it’s like the USB flash drive with standard USB & iOS lightning duo connectors. When the hardware connects to PC/Mac, it will be a standard USB flash drive. Storage, manage and exchange files between iOS and Windows/Mac - without Internet connection and cables. The AGP File Pro App is a strong file manager on iOS device. And when connect it to iPhone/iPad, the hardware will expand the storage space for iOS device. • Play video/audio on the flash drive directly on iOS device. • Browse local files on flash drive and AGP File Pro App. • File management operation such as copy, delete, share etc. • Lock files and App with password and touch ID.