Bernafon EasyControl-A app not working? crashes or has problems?

Bernafon EasyControl-A Status


I have a problem with Bernafon EasyControl-A

Are you having issues? Select the issue you are having below and provide feedback to Bernafon EasyControl-A.



⚠️ Most reported problems ⚠️
Something else
31.3%

Login
25.0%

Crashes
18.8%

Connection
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bernafon EasyControl-A Problems 🔥

- Difficult to adjust basic volume

- Interface looks good but offers nothing

- Old version won't run on old iPhones

📋 5 Reported Issues:

G
Garry Coad 2023-10-12

I have just got new hearing aids, and I am trying to use the Bernafone easyconnect-a app, but my phone, samsung s23 will not upload as it says designed for older android, is there a newer version coming out as would like to use my new aids to listen to music from y phone. the normal bernafone app does not seem to allow this.

N
NJ Cliff 2022-11-27

App will not leave Demo Mode after hearing aids are paired.

W
Warren 2022-09-23

Can't get past "Try without hearing aids" mode.

M
Marty Sturino 2022-08-12

Bernafon was kind enough to send me a new hearing aid when my previous one was lost after a repair. My problem is that The Control app no longer works. It has changed (new screens) and seems to be stuck in demo mode.. Please advise!

G
Gordon Jones 2022-04-01

I just got an IPhone 13. My Bernafon app Easy Control WILL NOT EXIT demo mode after installation. I have updated to IOS 15.41. I have deleted and reinstalled the app and repeatedly disconnected and paired my hearing aids. I have downloaded the app to my IPad and to my wife's IPhone SE and the app works on those devices. I have contacted Bernafon and have followed their advice as above. No joy. Is it an IPhone 13 glitch or is it only my particular phone?

Showing 1-5 of 5 reported issues:

Have a Problem with Bernafon EasyControl-A? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: info@bernafon.com

Website: 🌍 Visit Bernafon App Website

Privacy Policy: https://www.bernafon.com/about-bernafon/privacy-policy

Developer: Bernafon AG