Contact Scan to PDF Support
Company Name: Must Have Apps
About: Ask in words, answer with photos.
Headquarters: New York, New York, United States.
Scan to PDF Customer Service 💢
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Verified email
Contact e-Mail: support@easyscanner.co
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4 Most reported problems 😔💔
I clicked to get a three day free trial on Easy Scanner and was charged $49.99. As if I was purchasing the annual service. I have not heard back from customer service about my refund.
$4... per month!
by Scam Spammed
This app was helpful when I needed a few scans, but I quickly learned that there was an artificial limit to the number of scans I could make. I had to do a lot of paperwork that day, so I decided to upgrade to Pro for $4. It’s a chunk of change, but it was better than going to kinkos. I was happy with my decision, until my card was charged a month later for $4 more! $48 per year for this app seems steep and unrealistic. I would have been happy to pay it once (or even something a little higher as a ONE TIME fee), but I could not believe they expected me to “subscribe.” What kinds of things do I subscribe to? Not many. Music, because I use it every day. A car payment, because I need a car. A scanner? No way.
Not a fan of overhaul
by EFSITW
Taking the picture of the document is much harder now than it used to be, I much prefer the older version but I’m sure I could get used to the new version. I use this app for work so I can’t have It being finicky all the time. ever since I’ve had the app, 1yr + it constantly tells me that I’ve reached my 3 page limit even though I’ve bought the app and I pay for it monthly. Sometimes it just straight up freezes. This app has just become a hassle to deal with, I will likely look for another scanner app if I find that this new version hasn’t fixed those issues.
Work on customer help.
by JimmBag
Started off great but now tells me I’m at my limit for every document I try and scan, it’s my first scan in a week and it says my 24 limit has been used. Rushing to finish a paper quickly I just upgraded to pro, because I needed to submit my papers, I emailed them explaining what happened and asking for my money back because I hadn’t used the app in a week, I got no response and they kept my money. It’s been over a month and a half now. This is very frustrating, poor communication skills on their part. Sad, cuz the app is great when it works.
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