Scan to PDF Status

Last Updated on 2024-09-13 by Must Have Apps

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⚠️ Most reported problems ⚠️

Not working

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- Google Drive permission issue

- Camera glitch causing scans to get stuck

- Artificial limit on the number of scans

- High subscription fee for Pro version

- Difficulty in taking pictures of documents

- App freezes and constantly tells users they've reached their limit

Common Scan to PDF Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Scan to PDF network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Scan to PDF App
1. On android, goto Settings » Scan to PDF » click [Force Stop]

Clear Scan to PDF App Cache and Data:
1. On android, goto Settings » Apps » Scan to PDF » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Scan to PDF.

On android, goto Settings » Apps or Manage Apps tab.
Click Scan to PDF » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Scan to PDF » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scan to PDF