thevea app not working? crashes or has problems?

thevea Status

Published by opta data Abrechnungs GmbH on 2023-05-25

Der eVO-Check für Heilmittelerbringer Kostenlos. Schnell.

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Common thevea Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot thevea app on iOS and Android devices. Solve all thevea app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

thevea iPhone Issues and Solutions

thevea iOS app crashes, not working, errors
thevea iOS app network issues
thevea on iOS has black/white screen

thevea Android App Issues and Solutions

thevea has errors/crashing/not working
thevea server network connectivity issues
thevea has black screen

thevea iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever thevea app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix thevea app crashes or not working on Iphone (iOS):

Close and restart the thevea app on iPhone
Update thevea app to the Latest Version for iOS
Uninstall and reinstall thevea iPhone app
Update your iPhone to the latest iOS version

Fix thevea on iPhone unable to connect to server/internet connection issues::

To resolve thevea network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix thevea black/white screen (blank screen) on iPhone:

Follow the thevea iOS app troubleshooting guide Here →

thevea Android App Issues and Solutions

Fix thevea not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent thevea app issues:

Force Stop the thevea App
1. On android, goto "Settings" » click thevea app. » click "Force Stop".

Update thevea to the latest version on PlayStore

Clear thevea App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "thevea app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch thevea.

Fix thevea unable to contact server/ thevea internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click thevea » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got thevea » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch thevea on android.

Solve thevea black/white screens issue on Android:

Follow the thevea android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at opta data Abrechnungs GmbH, developers of thevea.

100% Contact Match

Developer: thevea - opta data Abrechnungs GmbH

E-Mail: [email protected]

Website: Visit thevea Website

About this app

Zusätzlich zeigt dir der eVO-Check bei fehlerhaften Verordnungen unmittelbar deine Möglichkeiten zur Verordnungskorrektur an. • Garantie: Der eVO-Check ist und bleibt kostenlos. Versprochen! • Blitzschnell: Die Prüfung der Heilmittelverordnung dauert weniger als 10 Sekunden. • Kinderleicht: Der App-Download und eine einfache Registrierung mit deinem Namen und deiner E-Mailadresse reicht aus. • Geräteunabhängig: Nach der einmaligen Registrierung kannst du den eVO-Check auf jedem Endgerät nutzen. Nutze die App für dein Smartphone oder Tablet und unsere Browser-Variante auf mein. this app. de für deinen Computer. • Auto-Korrektur: Der eVO-Check liefert dir bei falsch ausgestellten Verordnungen automatisch Korrekturvorschläge gemäß Anlage 3 der Heilmittelrichtlinie. In der this app-App kannst du als Heilmittelerbringer deine Verordnung in weniger als 10 Sekunden mit dem eVO-Check prüfen und somit herausfinden, ob der Arzt die Heilmittelverordnung richtig ausgestellt hat. Damit gewinnst du trotz neuer Heilmittelrichtlinie mehr Zeit für deine Patienten und Sicherheit bei der Abrechnung. Der eVO Check wurde für alle Heilmittelerbringer (Ergotherapeuten, Logopäden, Physiotherapeuten und Podologen) entwickelt! JETZT absichern, Zeit sparen und direkt loslegen mit dem eVO-Check von this app.