thevea Status

Last Updated on 2024-10-10 by opta data Abrechnungs GmbH

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⚠️ Most reported problems ⚠️

Not working

52.9%

Connection

23.5%

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Common thevea Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve thevea network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the thevea App
1. On android, goto Settings » thevea » click [Force Stop]

Clear thevea App Cache and Data:
1. On android, goto Settings » Apps » thevea » Storage » click [Clear Data] option. This clears both data and cache.
2. restart thevea.

On android, goto Settings » Apps or Manage Apps tab.
Click thevea » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto thevea » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch thevea

E-Mail: support.thevea@optadata-gruppe.de

Website: 🌍 Visit thevea Website

Privacy Policy: https://thevea.de/datenschutzerklaerung/

Developer: thevea GmbH

May 28, 2025, 09:53 AM
a user from Brechen, Germany reported problems with thevea : Login
May 22, 2025, 06:32 PM
a user from Dresden, Germany reported problems with thevea : Not working
May 04, 2025, 03:11 PM
a user from Hamburg, Germany reported problems with thevea : Connection
May 01, 2025, 06:55 AM
a user from Bargteheide, Germany reported problems with thevea : Login
Apr 13, 2025, 06:58 PM
a user from Luxembourg, Luxembourg reported problems with thevea : Connection
Mar 13, 2025, 01:56 PM
a user from Kurtscheid, Germany reported problems with thevea : Not working
Mar 13, 2025, 10:27 AM
a user from Wolfsburg, Germany reported problems with thevea : Not working
Mar 13, 2025, 10:20 AM
a user from Berlin, Germany reported problems with thevea : Not working
Mar 13, 2025, 10:18 AM
a user from Remscheid, Germany reported problems with thevea : Not working
Mar 13, 2025, 10:16 AM
a user from Essen, Germany reported problems with thevea : Not working
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