Contact MuchBetter

Contact MuchBetter Support


Company Name:

About: MuchBetter is a payment wallet allowing customers and merchants to process and manage e-payments in
a secure, fair and economical way.

Headquarters: London, England, United Kingdom.


 
  2024-10-30

MuchBetter Customer Service 👿🤬😡😠💢😤

MuchBetter Contact Information

Listed below are our top recommendations on how to get in contact with MuchBetter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MuchBetter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MIR LIMITED



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Read 38 Customer Service Reviews 😭😔💔

4.5 out of 5
Wail Hamika
2022-11-10

Four days ago I topped up my prepaid visa to a MuchBetter account and then transferred the amount to my own bank account..because it was difficult to transfer from the prepaid visa to the bank..the amount was deducted but it did not go to my bank account..then I received an email from MuchBetter asking In it about the reason for doing this operation. They asked me to take a selfie while I was holding the card next to my face with proof that the visa is mine.. I did all that and sent it to them.. From that time I did not receive a response from them. I sent them more than 70 emails, but without Feasible..the amount was not sent to my bank account and also it was not returned to the visa and the amount was €1090 and I have read the customers’ comments that they had the same problem and this is considered theft

Wail Hamika
2022-11-10

Four days ago I topped up my prepaid visa to a MuchBetter account and then transferred the amount to my own bank account..because it was difficult to transfer from the prepaid visa to the bank..the amount was deducted but it did not go to my bank account..then I received an email from MuchBetter asking In it about the reason for doing this operation. They asked me to take a selfie while I was holding the card next to my face with proof that the visa is mine.. I did all that and sent it to them.. From that time I did not receive a response from them. I sent them more than 70 emails, but without Feasible..the amount was not sent to my bank account and also it was not returned to the visa and the amount was €1090 and I have read the customers’ comments that they had the same problem and this is considered theft

Shivjatan Prasad
2022-10-21

my much better account no is 8808804760 i want to convert my account wallet currency to indian currency please help Shivjatan Prasad My previous Request ticket no. 1253497

Vinay Kumar
2022-04-16

In Much Better app is not taking withdraw what I do you only in betway take return place I was telling please try again some days

Shreenath
2022-01-21

I won't be able to verify my account . Plz help ASAP

Jason Ryan
2021-12-07

I have been waiting 3 weeks now they got 1200.00 USD belonging to me that I withdrew from PokerStars I haven’t seen a cent

Marianne Lunder
2021-11-04

Hei. Jeg mangler ca 200 kr på kontoen min som ikke jeg har tatt ut Mvh Marianne

Richard
2021-10-27

bug in app while trying to verify account

Manu Jaggi
2021-09-04

I have not received my money made two withdrawls I will be issuing and investigation and have your site shut down through the online sector along with number charges to much better, if i do not receive my second withdrawl, of $200, I made two withdrawl through pokersstarts I promise you I read how many people you have taken money from and the negative commments, I am one person and will have online enforcement and the owners and muchbetter face the consequences of their actions, you have 24 hours to have my deposit in my account Manu Jaggi Ref: #2704169231 USD -200.00 MuchBetter WITHDRAWAL USD 200.00 31 Aug, 2021 1******645 AND Ref: #2703576209 USD -200.00 MuchBetter WITHDRAWAL USD 200.00 30 Aug, 2021 1******6453

Arne Martin Nesje
2021-08-31

Where is my money? Got payment confirmation August 13th. Whats going on over there?

Nidhi
2021-06-21

I have not received my money to the bank which I transferred one week ago, kindly help me as fast as can

Will Tait
2021-04-14

holy #*!@ look at all these comments on how crooked this company Much Better is!!! and Poker Stars, wtf are you doing recommending Much better!!! who can get anything done for those that have $$$ tied up in this company???

Laura Vell
2021-03-31

where’s my money waiting for 3000 canadian i paid crazy fees for transactions that never worked none of the money was returned to for those transactions i spent over 30.00 to withdraw my money that my bank does for free i never used this app and spin casino put it as my Preferred method of payment when i won i withdrew my money and didn’t notice that i did it through this app till it was too late now i’ve been waiting and reading so many bad reviews i got the bank to look and it had good reviews so where’s my money then cause i don’t see how they have good reviews at all pay out your clients. and fix these issues before they ruin this company

Matthew
2021-03-18

MUCHBETTER are theives I made a withdrawal of £1200 on the 9th it’s now the 18th and they still have not given me my money back. They never reply to emails. So I’m currently £1200 out of pocket to these robbers ! Avoid using them .....

Roberto Platania
2021-03-17

Hi I am Mr. Roberto Platania on 1 May 2020 I made a withdrawal on the PokerStars platform I do not know why I have not been credited to my gaming account card After a long period of time they told me that the transaction was made through your platform that I am already registered I would like to understand since I do not have a pass to enter I did not even have the card for the movements as I do now to withdraw my money

Constantin-Romeo Ceapa
2021-03-11

Bad service...no use this app...somebody will steal your money....you will see

Aydin Tunc
2021-02-15

hebben jullie een live chat want ik heb via pokerstars geld overgemaakt op muchbetter account en heb het nog steeds niet ontvangen elke keer dat ik een mail stuur naar jullie krijg ik steeds een automatische bericht ik ben het een beetje zat kunnen jullie mij helpen

Jeff Ferraro
2021-02-04

Still waiting for a response been 2+weeks

Hege
2021-02-03

The most terrible customer service ever.. I have sent three emails trying to contact them, and the first was sent 10 days ago. Still no answer from them. Twice it has happend that money was sent from my MuchBetter account but was not recieved on the page I was depositing the money to (mrgreen) . The casino says the money was rejected and that I have to contact Muchbetter. Mrgreen said that the money should go back to my MuchBetter account in a couple of days. The first time this happened is now 9 days ago, but my money is just gone! What is this bullshit? I do not recommend this to anyone. I regret this so bad, never going to use Muchbetter ever again.

Jose
2021-01-29

I have waited 2 weeks for support now! WORST SUPPORT EVER!!!!!

Chantal
2021-01-21

Pokerstars told me to withdraw to much better. I verifiëd my account and I cant withdrawal nothing. 6500 stuck on much better. They Dont reply to any e-mails or.social media. They delete my negatieve comments on Facebook.

Amit
2021-01-18

My account not withdrwal money plz my help

Nicholas Jameus
2021-01-14

I won some money on pokerstars and they forced me to withdraw some through Muchbetter because I used them to make deposits. It went to Muchbetter fine but when I try to withdraw from Muchbetter, none of the options work for me. I have contacted them to see if they can sort it out. It seems like many others are having issues as well. AVOID MUCHBETTER FOR NOW UNTIL THEY START SHOWING SOME RESPONSIBILITY

Robert Chudoba
2021-01-10

Hello, I sent money from my account 20 € for much Better to your account and there are still no accounts with him, what hour do you not write anyth...

Alexandre
2021-01-09

They ha e zero customer service. Compared to all other payment app, this is the absolute worst. They will take more than a day to process a withdrawal. If you are lucky its been 2 days and theyhavent even answered yet. Avoid at all cost

Timo Werner
2021-01-02

Still waiting to get my Money on my Bank account since 4-5 Days wtf

Kristopher Chaykowski
2020-12-26

withdraw money on Dec 17th 2020 buddy messaged me dec 18th for verification and am still waiting for my money, no response since , i just want my MONEY they should not be allowed to hold it this long...

Angelique Picaulij
2020-12-25

I won €250 euro at the beginning of This week and i still haven't got it on my bank account. While IT allready was approved bij muchbetter. When do i get the €250'- that i won.

Sven
2020-12-21

Waiting since Wednesday 16.12.2020 for my withdrawal! No support! Bad service for a payment provider. Ticket: 499603 I have send all documents. But no response via app or Facebook or mail.

Murat
2020-12-17

I send monday money to my bank i still waiting it is thursday day 4 and stil waiting.

Adam Glen Pickering
2020-12-15

Send my I'd for verification they havnt answed me or sorted my account even though i have money in it.. Can't get in touch with anyone. Gonna take it further

Jeff Korbet
2020-12-08

My account is locked and I ain’t happy about it and I have been emailing staff and no one gets back to me

Thorsten
2020-12-03

Support takes 4 days to responf to a ticket

ESEZOBOR HAPPY
2020-11-30

I have be trying to send money with my muchbetter account is not working what is going on.

REDDI DAYAKAR BABU
2020-11-12

Sir iam indian .using mushbetter but iam receved amount but showing us dallers but change indian rupee and withdrawl pls replay my mail

600$ are stuck in here

2022-05-04

by Amamma1

The app has accepted a payout that I got but the app won’t let me verify my identity. It just says something went wrong over and over. Support has not responded and it has been over 24 hours, close to 48. If this weren’t the case I’d give it 5/5 but I just need some way to get to support.

Probably a scam

2022-05-11

by GoFyosav

I made a top up payment to the account. Money was charged from my bank card but the muchbetter balance is still 0 and no transaction history can be seen.

Fraud Wallet

2022-05-18

by TrueTips24.Com

Dont use this wallet. I am diposit 20 USD on my account then withdraw to my BTC wallet already pass 10 days more still i am not received my money on my BTC wallet Then i am sent 3 mail on MuchBetter support not get any response.


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Why should I report an Issue with MuchBetter?

  1. Pulling issues faced by users like you is a good way to draw attention of MuchBetter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MuchBetter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MuchBetter.


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