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by Not An User Anymore

New and improved app?! This is only true if they’re competing to be the worst app on the App Store. It is hard to be worse than The Weather Channel app, but it’s close. They added a few features such as P2P transfer, which is undoubtedly a nice feature. Otherwise, they basically changed the font size so you can now read your account balance from across the room. Of course, you need to be able to load the app to actually be able to see your balance in size 47 font. Loading the app usually involves opening and closing it 8-10 times before you can finally get in. Once you’re finally in, the interface is similar to how it was before, with larger font and advertisements.

This is a banking app, not a high school level coding project. Please rebuild your app that reflects the good bank that you are.

Again, this app is straight trash!

by Skinwill

Entering login information fields get bounced around off screen. It’s hard to tell what fields you are entering data into. The add placement above the settings button means it is constantly in motion. Bad choice. Ads in a banking app is unprofessional. A brief and rare popup maybe but a 90’s era banner that moves things around that you cannot get rid of is just silly. Stand up to the upper management dork that thought this was a good idea. They are wrong.

by Jadehaan

The title says it all. The original MSGCU app was awful and not user friendly. The update made it tolerable. Now it appears MSGCU has hired a new company to develop their app as well as their website. Since then I have not been able to log in. This is a exemplar of what not to do. Disappointed is an understatement. I will be withdrawing my money and cancelling my accounts once the COVID shutdown is over.