LH Entertainment Reviews

No function whatsoever couldn’t connect in both flights different planes……. Outside the plane with mobile data it just Hyperlinks you to LH-page…… nice idea but it’s like they wanted something and started it and then immediately stopped working on it and left it totally unfinished……… just simply a total embarrassment for their company I can’t believe that the reviews are over a year and still the same complaints and no one fixes it.

Was excited to download this application upon learning that you could use it to make a playlist before your flight. After downloading at home, the application does not load a single page from its table of contents.

White, white, white pages. Nothing loads, and the application is completely non-functional.

This is an incredibly cool idea in theory, and I hope that the application is fixed by Lufthansa in the near future!

It worked on the airbus A340 on the transatlantic flights as a remote to search and select a movie/tvshow and play/pause the video.

Auto disconnects in 10-15 mins, which is not user-friendly, as I’d want to control the video from time to time through the ~10hour journey , but have to connect again to do it.

I wanted to know what movies will be available and I just saw they haven’t updated in over one year. The last time updates was in feb 2020. I am so disappointed and I hope they update the movies that will be available if I go on the airline so I know what I am gonna watch because the movies on the flight and LHEntertainment were very different.

Misleadingly, LHEntertainment does NOT do the following:
1. Connect your wireless headset/AirPods to the seat back
2. Allow you to view in-flight entertainment on your phone because your headphones won’t connect to the seat back.

Other airlines with the same hardware allow you to connect your wireless headset to the seat back. This isn’t some novel idea.

Tried this on a recent A350 flight to DC. Yes, it pairs with your screen, but is then absolutely useless. Blank screens for everything.

First - who came up with the idea that your travelers should have to download an app for every aircraft individually (really!?) And then even that does not work. Just remove this crap from LHEntertainment Store.

I’m following the (very simple directions): connect to the WiFi, then press the continue button. I’m on the WiFi (while writing this review), but the button does nothing. Useless app.

So I can watch a movie of a tiny screen but only if I disable the main screen. And only if I want no sound. Good thing LHEntertainment exists.

LHEntertainment won’t pair claiming that I’m not connected to the plane’s SSID. I was connected and able to surf through a browser but LHEntertainment couldn’t be used to pair.

Connects but then no page loads. I cant believe this has even be tested once....

LHEntertainment does not work. The screen is blank. Either fix or remove

Content doesn’t load

Doesn’t work

Just useless menu with links to pages on LH website. Lame!

Trust the reviews, LHEntertainment doesn’t work. It doesn’t load when you’re connected to in-flight Wi-Fi. No entertainment options available.If you’re looking for a solution to connect with any of your Bluetooth devices, this ain’t it.

App did not work on board of A330-200. No more comments

After downloading and connecting my iPhone to Telekom Flynet Wifi - LHEntertainment refused to pair with the seat. Tried a number of times entering different numeric codes that get generated, without success. The flight attendant reset the system hoping that would fix the problem but it did not work after restarting the seat entertainment system.

Strangely LHEntertainment knew that I was onboard since it displayed flight time remaining in LHEntertainment .

Also the Lufthansa second screen app refused to work onboard. Something is wrong with the Lufthansa quality assurance since none of the Lufthansa apps work on the plane!

Flight LH490 2/17/2018

I was initially excited to see LHEntertainment because I wanted to connect my wireless noise canceling AirPod pro headphones to the seat back. I can’t connect my wireless headphones directly to the seat back, so what better way to accomplish this, than to have an app to pair your phone with your seat back, then send audio through this link? Voila! No more wires! And happy passengers enjoying a less noisy flight experience. But LHEntertainment is totally pointless and lacks even this most basic, MVP functionality… deleting it prior to my return flight.