Contact LH Entertainment

Contact LH Entertainment Support


Company Name:

About: On flights with Lufthansa A350, A330, B747-8 and B787, enjoy a piece of home on
board with the LH Entertainment App. Control your seat screen conveniently with
your own smartphone or tablet.


 
  2024-12-10

LH Entertainment Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit LH Entertainment Website

Privacy Policy: https://mobile.lufthansa.com/hpg/privacy.jsp?l=de_DE

Developer: Deutsche Lufthansa AG







3 Most reported problems 😔💔

1.4 out of 5

Wireless headphones???

2024-02-25

by AnotherAverageJoe!

I was initially excited to see this app because I wanted to connect my wireless noise canceling AirPod pro headphones to the seat back. I can’t connect my wireless headphones directly to the seat back, so what better way to accomplish this, than to have an app to pair your phone with your seat back, then send audio through this link? Voila! No more wires! And happy passengers enjoying a less noisy flight experience. But this app is totally pointless and lacks even this most basic, MVP functionality… deleting it prior to my return flight.

What’s the point of the app?

2024-10-10

by Jose3887

It basically does nothing which cannot be easily done on the seat back screen. Disconnects frequently. Basically consistent with what all the other reviewers have said.

Useless garbage

2024-10-11

by Debryo

App doesn’t work under any circumstances. Such complete trash they should delete it and start over from scratch n




Have a Problem with LH Entertainment? Report Issue




Why should I report an Issue with LH Entertainment?

  1. Pulling issues faced by users like you is a good way to draw attention of LH Entertainment to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LH Entertainment customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LH Entertainment.


Alternatives