Sherpa's - Food Delivery Reviews

Sherpa's - Food Delivery Reviews

Published by on 2021-04-09

Sherpa’s is Shanghai, Beijing, and Suzhou’s premier food delivery app!
We’ve been offering friendly and reliable services in English and Mandarin
since 1999. In addition to restaurant delivery, we also: - offer dine-in
deals - deliver beverages - deliver groceries - deliver flowers...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Sherpa's - Food Delivery Reviews

  • By

    Convenient and Easy

    Have used several times and happy with the service. The app could use some upgrades like a better search function and access to more local Chinese restaurants. Will continue to use the service.

  • By

    Terrible Delivery

    For the third time, Sherpa’s has outdone itself with failure to deliver and plan to deliver at the most end time of possible delivery, thus passing my lunch time and unable to actually eat. Their response was, “we’ll take off delivery charge” if that makes up for the fact that we had to cancel the order as we had no time to eat anymore and 6 of us didn’t have lunch. SMH! Stick to the other Chinese services, surprisingly they’re more consistent and much more reliable. I don’t speak or know Chinese but they sure can meet the standard. Terrible Sherpa’s! 👎🏼👎🏼

  • By

    Not a very good APP

    The design of the app and website are quite bad. Search function can rarely find what I type in. When going back from a restaurant page I have start all the way at the top again and scroll endlessly back to where I was. It doesn’t remember my sign in details when I return to the app and have sign in each time. Overall it needs a better UX/UI design and I hope they can make it better. There are better delivery apps that are better designed, user friendly and with cheaper delivery fees.

  • By

    Delivery always late too expensive

    My food is always cold, late and expensive. Only used this because the Chinese app doesn’t have hooters.

  • By

    If the place is closing, please warn me

    I have often placed an order and then been told the restaurant is closed. If it's closed or about to close, please warn me before I go thru the menu and place the order. Also the app does not remember me. If I search on my computer, then later try to search on my cell phone, I have to type in my name and password again in full. That's inconvenient and unnecessary. I would like the app to remember me each time I use it regardless of whether I have signed in on my computer. I hope Sherpas will keep trying to add new restaurants. More variety would be welcomed. When I call Sherpas on the phone they are very courteous and helpful.... I appreciate that

  • By

    Great Delivery App!

    Used ele-me for years, this will be my new go-to app for delivery. This app is in English and many more food options than ele-me. Few mins to setup acct and start ordering. Worth giving it a try. Love it!

  • By

    Fast and effective

    Super user friendly and fast service

  • By

    Delivery Service: Some Good, Few Bad

    Unfortunately, some of Sherpa’s delivery men talk a bit crazy. The kind of crazy comes out of no where between smiling teeth. Some good delivery men just do the job and move on. But the few bad ones have said a few nonsensical things to me like, “that’s not your name!” Which is difficult enough for me out here in a foreign country!!

  • By


    Easy to use and so convenient!

  • By


    Yeah good service quick and easy

  • By

    Don’t ship this kind of app

    Just not ready for prime time. If you’re too lazy to actually test and debug your app then don’t ship it. Can’t select registered delivery addresses, can’t get through clunky and painful UI to actually complete an order.

  • By

    Location services buggy

    I spend 45 mins trying to enter a location for delivery and the app simply refused any reasonable entry. It keeps defaulting to my current location ( I was on the move) and a pin on the map. Pls fix it.

  • By

    Great service. A bit more pricy than others

    Great service

  • By


    Sherpa’s app and service are great!

  • By

    Piece of crap app

    App said I would receive a credit for 50 yuan. Got the credit but when I tried to use it, they took it away as if it was already used. Garbage!

A better way to Contact apps

You can now contact Sherpa's - Food Delivery customer service directly
via Email using our new site -

Contact Sherpa's - Food Delivery directly

Is Sherpa's - Food Delivery Safe?

Yes. Sherpa's - Food Delivery is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,456 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Sherpa's - Food Delivery Is 48.8/100.

Is Sherpa's - Food Delivery Legit?

Yes. Sherpa's - Food Delivery is a totally legit app. This conclusion was arrived at by running over 2,456 Sherpa's - Food Delivery User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Sherpa's - Food Delivery Is 48.8/100.

Is Sherpa's - Food Delivery not working?

Sherpa's - Food Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Sherpa's - Food Delivery? Report Issue

Leave a comment:

Why should I report an Issue with Sherpa's - Food Delivery?

  1. Pulling issues faced by users like you is a good way to draw attention of Sherpa's - Food Delivery to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sherpa's - Food Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sherpa's - Food Delivery.

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