Sherpa's: Food Delivery & More Reviews

Sherpa's: Food Delivery & More Reviews

Published by on 2024-02-01

🏷️ About: Sherpa’s is Shanghai, Beijing, and Suzhou’s premier food delivery app! We also provide e-commerce delivery for everyday essentials like food products, wine, kitchen supplies, toys, goods from Taobao, and more in an additional 27 cities across China! We’ve been offering friendly and reliable services in English and Mandarin since 1999. In addition to restaurant and e-commerce delivery, we also: - deliver beverages - de.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.7%

😎👌🔥 Positive experience
22.2%

🙄💅🫥 Neutral
14.2%

~ from Justuseapp.com NLP analysis of 2,897 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Piece of crap app

2022-06-03

App said I would receive a credit for 50 yuan. Got the credit but when I tried to use it, they took it away as if it was already used. Garbage!

SMS verification not working

2022-07-04

Sherpas is unusable because SMS verification to my USA phone won’t work.
I’ve had other Chinese service text me successfully. Not this app.

Drivers tried to scam

2022-08-05

Showed me the wrong ordered, pretended he didn't have the receipt, and kept giving me the wrong change back. I reported it but I doubt anything will happen.

Delivery Service: Some Good, Few Bad

2022-09-06

Unfortunately, some of Sherpa’s delivery men talk a bit crazy. The kind of crazy comes out of no where between smiling teeth. Some good delivery men just do the job and move on. But the few bad ones have said a few nonsensical things to me like, “that’s not your name!” Which is difficult enough for me out here in a foreign country!!

Horrible Company

2022-10-07

DO NOT download the Sherpa’s app or use their food delivery service. This is a horrible company with terrible customer service. If I could leave 0 stars, I would.

Don’t ship this kind of app

2022-11-08

Just not ready for prime time. If you’re too lazy to actually test and debug your app then don’t ship it. Can’t select registered delivery addresses, can’t get through clunky and painful UI to actually complete an order.

Location services buggy

2022-12-09

I spend 45 mins trying to enter a location for delivery and Sherpas simply refused any reasonable entry. It keeps defaulting to my current location ( I was on the move) and a pin on the map. Pls fix it.

Lacking in functionality

2023-01-10

Needs to incorporate better search, filter, review, and ranking settings. Embarrassingly simple vs competition.

Sherpas Service is not good

2023-02-11

Website and app are poorly designed. Delivery times too long.

Not a very good APP

2023-03-12

The design of Sherpas and website are quite bad. Search function can rarely find what I type in. When going back from a restaurant page I have start all the way at the top again and scroll endlessly back to where I was. It doesn’t remember my sign in details when I return to Sherpas and have sign in each time. Overall it needs a better UX/UI design and I hope they can make it better. There are better delivery apps that are better designed, user friendly and with cheaper delivery fees.

If the place is closing, please warn me

2023-04-13

I have often placed an order and then been told the restaurant is closed. If it's closed or about to close, please warn me before I go thru the menu and place the order.

Also Sherpas does not remember me. If I search on my computer, then later try to search on my cell phone, I have to type in my name and password again in full. That's inconvenient and unnecessary. I would like Sherpas to remember me each time I use it regardless of whether I have signed in on my computer.

I hope this app will keep trying to add new restaurants. More variety would be welcomed.

When I call this app on the phone they are very courteous and helpful.... I appreciate that

Great service. A bit more pricy than others

2023-05-14

Great service

Terrible Delivery

2023-06-15

For the third time, Sherpa’s has outdone itself with failure to deliver and plan to deliver at the most end time of possible delivery, thus passing my lunch time and unable to actually eat. Their response was, “we’ll take off delivery charge”...as if that makes up for the fact that we had to cancel the order as we had no time to eat anymore and 6 of us didn’t have lunch. SMH! Stick to the other Chinese services, surprisingly they’re more consistent and much more reliable. I don’t speak or know Chinese but they sure can meet the standard. Terrible Sherpa’s! 👎🏼👎🏼

Good

2023-07-16

Yeah good service quick and easy

Wonderful

2023-08-17

Easy to use and so convenient!

good app

2023-09-18

very good choices, been using them for 2 yrs now!

Fast and effective

2023-10-19

Super user friendly and fast service

Convenient and Easy

2023-11-20

Have used several times and happy with the service. Sherpas could use some upgrades like a better search function and access to more local Chinese restaurants. Will continue to use the service.

Delivery always late too expensive

2023-12-21

My food is always cold, late and expensive. Only used this because the Chinese app doesn’t have hooters.

Great Delivery App!

2024-01-22

Used ele-me for years, this will be my new go-to app for delivery. Sherpas is in English and many more food options than ele-me. Few mins to setup acct and start ordering. Worth giving it a try. Love it!

Lifesaver

2024-12-18

Sherpa’s app and service are great!



Is Sherpa s Safe? 🤗🙏


Yes. Sherpa's: Food Delivery & More is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,897 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Sherpa s Is 25.8/100.


Is Sherpa s Legit? 💯


Yes. Sherpa's: Food Delivery & More is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,897 Sherpa's: Food Delivery & More User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Sherpa s Is 42.3/100..


Is Sherpa's: Food Delivery & More not working? 🚨


Sherpa's: Food Delivery & More works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Sherpa's: Food Delivery & More? Post a Review




Features

Sherpa’s is Shanghai, Beijing, and Suzhou’s premier food delivery app! We also provide e-commerce delivery for everyday essentials like food products, wine, kitchen supplies, toys, goods from Taobao, and more in an additional 27 cities across China! We’ve been offering friendly and reliable services in English and Mandarin since 1999.

Sherpa’s can help you enjoy a night out with friends, a romantic date, or a business meeting with great prices on promotional packages from your favourite dining destinations across the city.

Sherpa’s can also help you head out to catch the latest Hollywood action flick, romantic comedy, local epic, or whatever else is playing in the cinemas.

You’ll never have to worry about that again – we deliver beer, wine, liquor, and even mixers! We also offer soft drinks like ginger ale, coke, soda water, and Evian mineral water to keep you hydrated.

Uh-oh, you forgot it was Chinese Valentine’s Day again this year? No matter, Sherpa’s will have a beautiful bouquet delivered right to your door in a jiffy.

No matter if you’re craving sushi, burgers, Thai curry, burritos, local dishes, paella, or whatever else you can think of, we’ve got you covered.

We take food safety very seriously and only cooperate with restaurants that are fully licensed and pass a rigorous restaurant evaluation and selection process.

Download the Sherpa’s app today to unlock the conveniences of modern life.

Skip a trip to the supermarket and let Sherpa’s pick up ingredients for you.

Kick back, open Sherpa’s.

No more lugging heavy shopping bags on the metro or searching in vain for a taxi in the rain.

The hectic big city life doesn’t have to be so stressful.

With hundreds of partner restaurants, you can get pretty much anything you want delivered.

Happy wife = happy life.

  Customer Service/Support
Developer:
ShangHai Sherpa's Delivery & Service Co., Ltd.

Contact e-Mail:

Website: