ShopRite Status
Are you having issues? Select the issue you are having below and provide feedback to ShopRite.
84 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Cannot log on saying my numbers are incorrect
Log in incorrect
I just installed gain for me I need assistance with user ID I tried to register but it takes me back
mistyped by email address when setting up. app sends an email to this wrong address w/new code
picture on my ShopRite coupons are not showing
can't login
Cannot sign in on my computer. keeps saying invalid password even after I change it.
The Shoprite online shopping app is not working for 2 days.
Unable to load Digital coupons .... Being asked to Log In to Load ...already logged In.
The website will not load the weekly circular. Tried edge and chrome. Loads on my note book.
📋 166 Reported Issues:
The new app will not let me check out. My pickup time is reserved, but For two days the checkout will not work.
Club card not appearing on the app
I can’t open my Price Plus Card on the new ShopRite app
Loaded new app now sign in page does not display so I cannot login. Have an android phone running android 11. IPhone appears okay
New app is not displaying my digital price card. Very frustrating. Please fix asap.
App will not allow me to reserve a delivery time. It shows the available time, I click on it and system tells me reservation failed. I tried deleting app and reinstalling, changing passwords a couple of times. Still no change.
I try to install new versions of Shoprite app and this not work.zEvery time say Sign in.i try saw many time Can you fix my problem please.609 672 5930.
Unable to check out on my online order. Been notified my time spot has expired 3 times which i have reinstated but still cant check out after submitting my credit info many times. Whats up?
Not working and won’t send link to reset password.
Getting familiar w/the updated shoprite app. A very important listing is missing when you view product details, the SIZE of the product. This is ver important if customers are looking for specific size of product. Can this important info be added??
It keeps saying my email address is not correctly formatted but it is. Who is responsible for this software nightmare?
App not displaying my ShopRite Price Plus card!!! Very frustrating.
Had to update app in store. Changed password. Can't log in. Uninstalled 2x. Still cannot log in.
Was in the store today trying to look up my digital coupons and it wanted me to update the app. I was unable to do that so I uninstalled and reinstalled the app. Now everytime I go on the new app, it wants me to log in again, as it does not “remember me”. And then the log in page is unavailable. The old app was so quick and I knew it by heart…. I hope the kinks can be worked out.
I was required to update the App and now it doesn't work. I tried uninstalling and reinstalling, but still have not had luck getting back in.
App does not load in the store. Loads perfectly at home. Have reloaded twice per advice of store customer service.
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Common ShopRite Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
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Privacy Policy: https://www.shoprite.com/privacy-policy
Developer: Wakefern
‼️ Outages Happening Right Now
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May 31, 2026, 06:14 PMa iOS user from East Orange, United States reported problems with ShopRite : Not working
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May 11, 2026, 05:17 PM
a AndroidOS user from Hammonton, United States reported problems with ShopRite : Not working
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Apr 26, 2026, 05:59 PM
a AndroidOS user from Kearny, United States reported problems with ShopRite : Login
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Apr 19, 2026, 08:59 AM
a Mac user from New Rochelle, United States reported problems with ShopRite : Not working
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Apr 12, 2026, 01:26 AM
a iOS user from Philadelphia, United States reported problems with ShopRite : Crashes
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Apr 11, 2026, 01:58 PM
a iOS user from New York, United States reported problems with ShopRite : Not working
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Apr 08, 2026, 12:25 PM
a Windows user from Durban, South Africa reported problems with ShopRite : Login
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Mar 16, 2026, 06:52 PM
a AndroidOS user from Warwick, United States reported problems with ShopRite : Not working
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Mar 11, 2026, 01:17 PM
a AndroidOS user from Abingdon, United States reported problems with ShopRite : Not working
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Feb 05, 2026, 02:18 AM
a AndroidOS user from Union City, United States reported problems with ShopRite : Login
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