ShopRite app not working? crashes or has problems?

ShopRite Status


I have a problem with ShopRite

Are you having issues? Select the issue you are having below and provide feedback to ShopRite.




⚠️ Most reported problems ⚠️

Not working
43.5%

Login
26.0%

Crashes
8.3%

Something else
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ShopRite Problems 😠👌🔥

- Poor customer service

- Disorganized pick up zone

- Third-party shopper communication

- 50/50 chance of order being delivered on time

- No communication from ShopRite staff

  127 Reported Issues: 😵🆘🛟🚨📢

Mary Ann Fisher
2023-02-04

I'm placing an order over $300.00 and it keeps saying "trouble with your time slot. Pick another. " That doesn't work. Neither does paying on delivery or paying online work. What is the problem.? I pay with EBT and debit card---Nothing. I ask to pay on delivery---Nothing. I cannot get the order through and I need these groceries!!

Marilyn Bianco
2023-01-17

I am able to log into my account, but not able to add digital coupons.

Adele
2023-01-15

My IPHONE ShopRite App is not working. It stopped working on 1/1/2023. After I sign-in with my EMAIL address and password, a blank screen appears with the following on top of the screen: sts.brands.wakefern.com. I deleted the App and reinstalled it and the same issue occurred. I also have the IPHONE StopAndShop App installed, which works perfectly. I had my husband install the ShopRite App first on his IPHONE and the App worked. He then installed the IPHONE StopAndShop App and the StopAndShop App does not work for him. Could there be an issue with having both Apps installed?

Helen I Kyritsis
2023-01-14

Been trying to log in for digital coupons for the last two days with no success!!!

Jeanette Molczan
2023-01-12

I have been having a problem with the Digital Coupons, I can't load onto my Price Plus Card, on the coupon, it says Log in to load, well I am logged in, so now what???? I am so frustrated, please fix it!!!!! This has been going on for the past month or so.

Kathy
2022-11-24

I cannot check out my online order..check out button is grayed our…

Mariea Moore
2022-11-07

App will either add items it’s self, and not allow me to delete.

Amanda
2022-10-28

I have uninstalled and installed the ShopRite app multiple times the last year, and it still will not show me any available delivery times

Do Not Fake It When You Solicit Problems With Digital Coupons. It Is So Insincere It Is Insulting. Digital Coupons Do Not Work And You Must Know It
2022-10-24

My background is Systems analyst in Billing. Every time I use digital coupons loaded from my I-phone I can not reconcile the overly complex register tape entries and obvius shortages/omissions nor can customer service. In some cases no credit. Since this happens every time - I know that you know it. Your pose of sensitivity to any problems is insulting. It is not worth my time to check out and then go to customer service every time - they try their best but can not explain all ommissions, shortages. As you must know, you never - NEVER - make a mistake in my favor. More profit. Do you think I will continue to shop Shoprite under these circumstances?

Susan Garbow
2022-10-14

Much of the time when I use my app to put items in my cart, it will not sort by aisle. Also, if I remove an item from the cart, it comes right back. Please fix this it is very frustrating

Jim Linden
2022-10-01

I was having trouble with the app loading so I uninstalled it, went to the app store to try and download it again and when I try I get the error that "something went wrong, try again' and it just loops back to the app store.

Tony
2022-09-18

I’m unable to see the weekly grocery ads when I select view weekly circular. I only see liquor store ads. Where are the weekly groceries

Carol Tommas
2022-09-04

Want to register for Shoprite app at App store but refuses to accept my email address or password. I click forgot password. They ask for email address to reset but never received any message

Barry Neufeld
2022-08-16

Everything I purchase is done by using a master list. Adding this too my order is fast and assures me that the order will be correct. This new iteration of your will not do this. If I cannot order with your app.. I will purchase my groceries from Mcafferys or Wegmans. I am a fifty year customer of Shoprite please don’t make me an ex customer.

Tom
2022-08-07

Go back to paper coupons - thy worked much better.

EDWARD J LANGE
2022-08-05

App will not let me sign in to use digital coupons.

Rita
2022-07-31

Some items when you click on it will not allow me to add to cart screen pops up add to list why.

Marina
2022-07-25

Delivery day and time. Entering my credit card

Lisa Farrell
2022-07-23

I have been using the Shop Rite App for years, now when I click on review cart to check out I get a blank page and can go no further?

Joe De Witt
2022-07-23

Shoprite app wont recognize my email address that I've been using for years

Carolyn Morella
2022-07-21

Will not recognize my email or my password. Have made several attempts to change both and still will not accept.

Jane
2022-07-20

App is awful cannot get into my digital coupons it does not let me sign in and bounces back to resign up?? It is extremely frustrating and now cannot choose dig coupons. I guess I will not be shopping at s.r. Now , especially Without the dig coupons.😡

D
2022-07-17

Digital coupons will not load & it doesn’t keep me signed in 😡. This has been going on for a couple months! In today’s economy, every coupon counts!

James Guttschall
2022-07-17

Digital coupons, Absecon NJ store Digital coupons will not load . When I sign in it still doesn't work, (for months.) I now shop at Sams Club

Donna
2022-07-17

Digital coupons will not load

Kelly
2022-07-16

App saying my zip code not valid!! It’s written correctly what’s the problem?!

Julia
2022-07-08

When I click Review Cart for online food shopping every time.It doesn't take me to check out.

Casilda Sambolin
2022-07-05

Hi I already have the app but is telling me to sign in again when I put my email and password is not valid

Edward LoCasale
2022-07-04

Cannot access digital coupons. Never a problem before this past week.

Lizbeth Hawkins
2022-07-04

Why do I have to keep signing into shoprite it won't let me stay signed in

Showing 31-60 of 127

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About this app

Imagine everything you need for savings, recipes, and coupons for both in-store and online shopping, in one single app.  Search, scan, save lists and notes, get deals, and order pick up or delivery - just like that.  Learn more about the features of the new this app app - app.