Contact HockeyTV Support

by Ripped Off Hockey

Be warned that this is a sleazy company and you out have to be extremely careful how you cancel your subscription. I accidentally cancelled by terminating my subscription rather than canceling, which according to their “support” cannot be reversed (even though you can do it at will if you cancel), and you will not have access to a subscription you paid for, even if you have 30 days left.

Don’t bother looking for how to terminate a subscription, as there is nothing on the website that references terminating your plan, and actually provides their cancellation policy that only references having access through the end of your billing cycle.

$30 a month for a single camera that works like Livebarn is a ripoff. Combine that with their sneaky cancellation tactics and it’s clearly beat to stay away from this company.

by Bennihana

This product is terrible. I could talk about the one-camera shoots that never zoom, or zoom too much. The poor quality of the feed when the announcer is doing his own camera work, the burdensome and clunky interface for finding games or the number of games that just don’t have an announcer. But all of that is tolerable because you want to see your kids play hockey.

But the number of games that just aren’t shown is a disgrace. Paying $30 a month, you expect to get something. But with Hockey TV, there are an inordinate number of games with “technical difficulties at the rink” for which Hockey TV takes no responsibility.

You read that correctly. Hockey TV sells you a product, but disclaims any responsibility for providing the product... so if your kid plays eight games this month, and there are “technical problems” at six, Hockey TV keeps your $30, and you get the shaft.

This app should be de-platformed by Apple, because that’s how bad it is. By giving them access to the App Store, Apple is participating in this blatant rip off.

by Huzee66

App is sorta limited in what you can do but the bigger problem is HockeyTV in general - most broadcasts are filmed by 8 year olds (bad zoom, pan, not centering shot, etc) BUT perhaps the worst decision HockeyTV makes is to put the score graphic at the top of the screen where it completely covers 1/2 of the play. Idiotic !!! Why not have it at the bottom of the screen where it will only cover the stands and not the actual ice surface...how hard is this,? Come on Hockey TV....also you might want to send some instructions on how to run a camera so your viewers don’t get sick watching.