Company Name: Amuseio AB
About: We make music distribution free. You keep 100% of your royalties and rights.
Listed below are our top recommendations on how to get in contact with Amuse Music Distribution. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Amuse Music Distribution. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Amuseio AB
https://amuse.io/terms-of-use-pro
Hi, amuse please remove copyright from all my music Facebook always send me copyright cliam.
I’m from Ghan. I’ve used Amuse over 5 years. I’m making a withdraws and have a problem with the payment method. I have a PayPal account and request assistance to receive with PayPal from Ghana. I have sent support emails and have not received a reply yet
My album wasn't approved because 2 of the songs in it were already release. But I followed their article on how to re-release a single in an album so I don't understand why. I wrote tones of emails but no one is answering me. My album should be released in 15 days and they last wrote me a week ago. I am seriously considering about leaving Amuse.
I need to speak with someone asap and can’t find a phone number. I’ve emailed already and no one is responding…the issue is that you put my son’s songs under another artist. Please contact us asap to correct this.
I need to speak with someone asap and can’t find a phone number. I’ve emailed already and no one is responding…the issue is that you put my son’s songs under another artist. Please contact us asap to correct this.
Payment method
I have been logged out of my account and have been trying to contact them for 3 months and nothing is changing I haven’t had access to my money and no one is responding to the problem
I want to update my phone number but i have not received the code on my phone, please help me out!
I just want to withdraw like before my money stuck in the app.cant withdraw.....help would be nice.
I’ve been with amuse as a PRO member $60 a year for over 2 years. I am payed up through 3/2022. I was very happy with their service with over 320,000 streams on Spotify alone. Suddenly without any warning or issues with my account they took down every song I had released through them leaving nothing in release. I recently had over 1500 songs saved to personal playlists on Spotify from promotions I paid a lot of money to promote my music however by removing every song in release those tracks are no longer playable to my fans who saved them. Years of hard work erased from the public eye with No reason given… I want to know why. I’m a respected professional musician with a history in music. Out of nowhere they have taken down 30 songs from distribution all over the world. Songs I had released over the past few years, songs I transferred from reliable distributors to amuse… I trusted them and they have literally wiped out years of hard work and so much money spent on promotions. There are no words to express how upset I am with this company who led me into a false sense of security only to delete for no reason my entire catalog… They removed all my releases over a week ago I had noticed that my normal streaming numbers had dropped to zero from my Normal amount. I had gone onto the amuse site to get my royalties they owed me… when I was shocked by what I saw I had no music left in release the site saying my songs were requested to be removed… by who I would never decimate my entire catalog in one fell swoop that would be career suicide. It’s been 2 days since I frantically wrote them what is happening and 12 hours ago I got a notice that someone will contact me shortly… however nothing since and since I’m in California and their in Sweden they would be closed till late tonight. I have to start over there’s nothing available from me except 2 songs that were released on Compilation albums this past summer from WOA international Records if it weren’t for them I would have lost my Spotify account completely. At this point they don’t think my hard work over the past years warranted an emergency approach to solving my problems with the deletion of everything I’ve worked so hard for so long. I have to warn anyone who is thinking of trusting amuse.io with their life’s work in music to take this situation as a warning of what might happen to you if you trust amuse.io to release your music. I’m devastated I was so stressed out by finding out I have been erased from the public eye I got really sick over the weekend… it’s unthinkable that Amuseio could do this to a legitimate artist and take so long to respond and address this event in such a nonchalant matter. Shame on you Amuseio for what you have done to this hardworking artist who didn’t deserve to be decimated in such a callous way.
I can not logging into my account, I lost my phone number and can not access the code that is been sent t my number. Please I need help.
I have spent the next year and now there are problems with what I ankle strems for 3 days .. and there answers take too long to wait especially when you are pro and they say there support 24 hours but obviously not
I can't log in.
I have an Account on Amuse but now i can't loggin and it's not like i forgot my password am using the very same thing i used before but now i can't login i don't know why so please help me to fix this because i was waiting for my release song there but i don't know how to tell people about my release because the song has to be released on the 07 June but nothing please fix that i want to loggin and check my approval
It says that there's 10.00 in my account and my revenue says I have 113 dollars. How can I get my money that from that?
I would like you guys to have a betteR contact I like to speak about my music straight up to someone Seems like your hiding to do business how could you be taking serious "Tha Babymenace"
Hi my name is amadu I was having a problem deu to changing of my phone. Then now I can't see my stream .And I wanted to upload a new song. I need your help thanks. You had a good service
Been trying to subscribe to amuse boost and pro with my GTBANK debit MasterCard but it's not working.What could be the problem?
My name is Chijioke Mbanefo from Nigeria, i just sign up with amuse and i am trying to upgrade to pro here in Nigeria but it's not working. please i really need this.
Hello, I would like to know why my music on YouTube appears next to that of another artist of the same name in the same account and to which I do not have access. https://www.youtube.com/channel/UCKFWUcVXwesdOkFBV267hTA Where can I report this if necessary I give you my channel, thank you ..
Tengo un número de teléfono nuevo y ahora tengo problemas para iniciar sesión por favor necesito ayuda tengo un lanzamiento en camino y necesito arreglar mi cover que fue rechazado por un error en mi nombre artístico favor de comunicarse a mi Gmail amauserjc@redacted por favor
I can't get into my account because my phone number is changed. Old cut off number 12489935857. New number that's on 12482771709. Please update my number so i can log-in Thank you Sincerely AMP CEO of Ascending Melanation productions
Im trying to login to my account and by me having a new number im not receiving the verification code because it's going to my old number 12489935857 which is cut off. Could you please update my mobile number to the new one which is 12482771709. So i can get the verification code to login or send the code to my email address which is ampentertainmentgrp@redacted. you can call me at my new number 12482771709. Thank you
I need to change my recovery phone number because my phone broke and I have a new one now. Old phone #541-974-9267. New phone#458-234-1789 Please resolve this issue so I can log into my account and continue releasing albums. Thanks Amuse.
None of my passwords work
great! i upgraded to pro and now i cant log in and i keep resetting my pw
Haven’t paid me royalties in 4+ months
Account can't login ,song on wrong profile,no response from them
Hi I been use-ing amuse for a while it was cool an til it came to withdrawal my money and it’s telling I’m not register in and I call hyper wallet they said it was on you guys end so how do I solve this problem can u guys help me
by Kyaire G
I am an artist that has been using amuse for some time (I would say about 2+ years) and I NEVER had a problem with getting my money out. But then came hyperwallet that has prevented me from pulling my money for the past 4+ months. For the very first time I logged into the hyperwallet portal the email told me I have to make an account. I go to the website and there is NO register button. So I use my email and my password that I use for amuse. That did not work AT ALL and it got to the point where they suspended my account and I’ve never even logged in once. The customer service number is just to some card company and I feel as if they will not help me one bit. Everything was fine until they added hyperwallet and made things so difficult . I just want my money that I earned using this company nothing else.
by Solodolomolo
There is always a hassle when I’m trying to drop projects and release my music and it puts me in a inconvenience when I’m posting and saying an estimate release time and then come bacc an my release has to be resent again, again, and again... by now I would take that this isn’t the user fault but the error in the system I’ve tried different devices and I’m on 5G so it’s not my connection- that’s an excuse... then getting help is a hassle, tried partnering relations I can’t get a reply from nobody, I love music... Trying to submit on the app, it’s reading “minimum duration can be 3 secs.... and the file was 4 min long.... it’s a hassle and I’m not feeling that the money I pay to y’all is being respected it’s like I’m being taken as a joke... not being seen as a pro user
by OKKKKKKKAAAAAAYYYYY
I don’t like the fact that they have strict cover art regulations, as an artist your cover art is apart of your creativity & they need to fix that because if your cover art doesn’t get approved then your 21 day release starts all over, it’s extremely frustrating. They lost me because of that I submitted my cover art 3 times and still won’t get approved & then when you ask them to help you understand what needs to be done so you can get approved they won’t do help, that’s why I switched over to Distro Kid, I got my cover art & release approved in no time ! Plus they have all these great benefits that help you grow as an artist so far I’m loving Distro Kid I’m kind of glad Amused messed up cause it lead me to something better, I guess everything happens for a reason huh.
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