My experience with Amuse, a music distribution platform, has been deeply disappointing and frustrating. Despite my efforts to reason with them and request a proper explanation supported by evidence, they have unjustly suspended my account.
The lack of transparency and accountability displayed by Amuse throughout this ordeal is concerning. Despite multiple attempts to engage with their support team and seek clarification, I have been met with silence or vague responses that fail to address my concerns.
As an artist who relies on platforms like Amuse to distribute my music, the sudden suspension of my account has not only caused financial loss but also significant stress and uncertainty. What is particularly troubling is the absence of any clear justification or evidence provided by Amuse to support their decision.
Furthermore, the lack of communication regarding the process for resolving the issue or appealing the suspension has left me feeling powerless and frustrated. It's disheartening to see a platform that claims to support independent artists act in such an arbitrary and unfair manner.
In light of my experience, I would caution other artists and music professionals against relying solely on Amuse for their distribution needs. It's essential to choose a platform that values transparency, fairness, and open communication with its users.
Overall, my experience with Amuse has been profoundly disappointing, and I hope they take steps to improve their customer service and accountability in the future.
