MyEventPlan Status

Last Updated on 2020-02-26 by a2z, Inc.

I have a problem with MyEventPlan

Are you having issues? Select the issue you are having below and provide feedback to MyEventPlan.

⚠️ Fix Now in One Click

User reports:
No current problems

- App crashes frequently

- Login function is broken

- Planned sessions and schedule events are deleted after app crashes or reinstall

- Itinerary won't stay saved

- Support request status is unclear

- Loading data on every screen is frustrating

- App crashes when downloading resources

- No website alternative available

Common MyEventPlan Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyEventPlan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyEventPlan App
1. On android, goto Settings » MyEventPlan » click [Force Stop]

Clear MyEventPlan App Cache and Data:
1. On android, goto Settings » Apps » MyEventPlan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyEventPlan.

On android, goto Settings » Apps or Manage Apps tab.
Click MyEventPlan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyEventPlan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyEventPlan