Contact MotoGP™

Contact MotoGP Support

Published by on 2023-11-28

About: The Official MotoGP™ Application is the only official app which provides a
spectacular range of features to help you follow your favorite sport, full LIVE
coverage of every GP in HD 1080p@50, Live Timing and Audio Commentary of each
practice, qualifying session and race during the MotoGP™ World Championship
– all available live & on demand with full access worldwide (no geographical
restrictions) via your smartphone or t.



How to Contact MotoGP Customer Service/Support

MotoGP™ Contact Information

Listed below are our top recommendations on how to get in contact with MotoGP™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MotoGP™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dorna Sports S.L.



100% Contact Match

Developer: Dorna Sports S.L.

E-Mail: [email protected]

Website: Visit MotoGP Website

54.55% Contact Match

Developer: WePlay Media LLC

E-Mail: [email protected]

Website: Visit WePlay Media LLC Website








Reported Issues: 6 Comments

3.8 out of 5

By Melissa wells

4 months ago

I bought a yearly pass for myself and husband and every time we try to log in it say we do not have a subscription Order Id -mkt6b9qnv6 Document number 169741304050 I paid 185. 93 Please advise

By Lee whiteneck

1 year ago

I would like to get the season pass but I can't your log in procedures won't let me I had the same trouble last I complained you said it was not your fault but that you would refund my money which you never did.I just want To get my Actount straighten out as II want my motogp

By Graham Johnson

1 year ago

Since catalunya motogp can only watch live feed no spoiler free, best video will load. just blank screen with error message

By MBZ03R1


Dorna... always sure to charge, but falls short on delivery

I would understand if this app was $20 for the year, but it’s $130. For that price, it should work flawlessly EVERY time... nope, won’t let me watch the races, just keep taking me to the login screen for VideoPass even though I’m logged in already! What it will do though, is spoil all the results for you on their feed! First thing to pop up! I know the results so far for Brno 2019, and lost interest in watching the rest of the weekend. Matter of fact, this will probably be the last time I purchase this. If I could give it zero stars I would. And the fact they try to charge you for everything, like the timing or the live tests... greedy greedy Dorna... at least make your stuff work right if you’re going to charge for live timing separately... Besides, MotoGP has become boring, just change it to the Marc Marquez show and call me in a couple of years when it gets exciting again... maybe, just maybe, by then you’ll pull your heads out of someplace dark located behind you with the performance of your “app”



By CF Creative Artist


Awful for an app that requires an expensive subscription

I am a huge MotoGP Fan, and having the subscription is absolutely a must. However you’d think with that kind of funding. They would create an outstanding app. This is so far from that as it could possibly be. The whole user experience is a joke and the interface a mere disaster. No option to view timings on the phone while streaming to Apple TV. (Still no Apple TV native app either) no multiple camera view while keeping the commentary. No digital implementation of the current standing graphics, so I can read them on my small device. And there has not been an improvement or change in years... so sad! Don’t expect anything from this developer, I noted this and wrote them about this in the past. Their response was a joke! They said they would improve - this is two years ago - nothing happened.



By jj2burbia


Often problems to watch the races

It looks really nice the app but I am suffering often problems to watch the races. I have my subscription since some years but the recent races it has been a nightmare to watch the races because there is no way to log in. The recommendation from the support is to log off and log in again, or even reinstall the app. In spite of doing that it doesn’t work. You open a case with support and the first answer comes three days after. So there is no interest to watch the race by then. The app is not working properly The support is extremely bad This subscription is more expensive than F1 TV and the app is far and beyond worst than F1TV




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Why should I report an Issue with MotoGP™?

  1. Pulling issues faced by users like you is a good way to draw attention of MotoGP™ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MotoGP™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MotoGP™.


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