MotoGP Status

Hi, when I select the cast button on my tablet my TV says null & nothing plays.

Can't rewind when casting off android or windows

Serious buffering issues. Lot of money to pay to stream in 540. Please advise solution

I agree with Johnny May. The"upgraded" app is a shambles. It takes an age to find the video you want while trying not to see spoilers. Put the video link back on the racing so we can easily find it. If its too hard for the app team, roll back to the old app at least you could navigate through it. You're getting a ton of money from people subscribing, at least make it work. Please listen to us

So much to comment on that i’m not sure where to begin. What have you folks done? The app is a mess, in short. And who’s idea was it to remove the Spoiler Free option? It worked so well before and not only is it gone but your solution was to put up a pic of the start grid as the backdrop to the race tab? C’mon. I pay good money for this app that now not only spoils the race but rarely works without crashing and good luck figuring out how you have all the videos “organized.” It makes no sense folks. I can’t find anything I’m looking for amongst all the interviews and tech videos, not to mention the archive stuff all mixed in. I’m using the app for Firestick which is somehow not the same app that’s on my iPhone. The iPhone version seems to work better so now in forced to cast like i did in the old days or deal with trying to use a browser to watch from your website. Please: 1) Bring back the spoiler free tab. It was great that i could default the app to open on the Spoiler Free tab. 2) Trash Best Videos (what does that even mean and according to who?) 3) Trash Browse tab bc it makes no sense and is unorganized and random. 4) Have an Archive tab organized by year. 5) Fire, sack, terminate (you choose) any employee that had anything to do with the idea of “reworking” or “improving” the website and app. I’’ve been a MotoGP fan for decades and I’ve been a subscriber for years but I’m now considering cancelling my subscription and just looking for free content elsewhere. How could you folks release something that’s clearly not well thought out or tested halfway through a current season? Shameful. F1 is making you guys look like a bunch of hacks. From the awful app to the awful music that’s played during the podium celebrations, I’m almost embarrassed to have folks over for a watch party. Good luck attracting new fans or for that matter, keeping the ones you already have. Disappointed and dissatisfied, Johnny May

It's the only app that buffers on my android TV. It's not like buffering per say, it pauses and starts randomly. I switch from auto resolution to 720 or 540 and it still makes it unwatchable.

Moto GP app on Roku isn’t loading Austrian GP. All other 2023 GP are accessible

I cannot play any content from the Red bull Ring. I was able to watch the Sprint race live. I am able to watch past content from other races. I have a Samsung tv and use a ROKU stick and the Motogp App. Thanks in Advance.

This is quite irritating I look forward to watching races only to have it not work properly. It just sits there loading. I don't pay to watch loading.

Current Austrian GP not loading on roku all other events for 2023 are OK. But current GP weekend just keeps spinning

Can't get to spoiler free videos since updating app

New Motogp app not loading/updating on Sony Android tv - massage stays at ‘Pending’

The slider won’t work anymore. Painful when you have to watch the introduction…. 10 times in a weekend when you are time poor especially. This was good last year but this year i haven’t been able to use. How can this be fixed?

My motogp signon is not working, even though it is correct. Each time I attempt to log in I'm told that user name and password are wrong, and login screen is hijacked by face book. I tried to reregister, but that is refused because the system already says I am registered. So why can't I log in ???

Sound issues and picture quality and freezing issues!!!! I have cleared the app restarted Apple TV with same result also tried the app on my iPhone with same results trying to watch the race and it’s become a frustrating situation instead of enjoyment please fix the problems or this will be my last subscription I didn’t want to renew because this has been happening for awhile and as a other customer stated for the price of this subscription this shouldn’t be happening!!! Please fix thank you.

Sound delay, the sound skips, making it impossible to enjoy the streaming.

the MotoGP app doesn't install when using a Google ChromCastHD. It gets to an 'accept cookies' screen and then - regardless of which option is selected - doesn't progress any further. Any ideas?

This is disgusting that you charge so much for this subscription and it no longer works on TV. Won't be subscribing again. Too expensive and frustrating that it can no longer be used on TV. Won't be recommending it to anyone. Very disappointed.

When I try to watch old races (e.g. 2014 race in the US) the app asks that I buy a video pass, which I already have. Is this a bug?

Won't play video

Won't play video

Video timeout error on my samsung qled tv. has been working for the las couple yrs. a couple months ago it stopped playing motogp and wsbk. restarted tv mutiple times. youtube, moto america, etc... are still working fine

I’ve lost interest in this.

Sound and video feed is stuttering when streaming. Absolute garbage. Dorna don't give a shit about their customers and expect everyone to use a laptop to watch the races.

Can't watch the videos any more, screen locks up. Same problems as loads of other folks have complained of on here. Subscription is too expensive to have to put up with this level of service. It is about time Dorna got it sorted instead of sending me emails blabbing about how great the service is and all the new features they are offering when the original features don't even work. Come on guys, get your act together, it's supposed to be professional.

Despite subscribing, the videos will not download. Nothing works. All I get is a perpetual circle on my newish Samsung Smart tv. On the screen, it states I’m a subscriber (top right) and I’ve had no problems in the past watching on this tv. Others are complaining about this problem. Please fix this. Thanks. PS. I can watch on my laptop but not tv.

Can’t access moto3 race on app. It’s only showing warm ups

The videos won’t load anymore on my tv. They did before now I just get a spinning circle. On the steen. The web site seems fine but won’t play videos or live

I’m having the same trouble Airplaying MotoGP as everyone else. I’ve been emailing Dorna but for weeks they just come back with. “We are working on the problem”. Very frustrating!

I can watch race on my phone but it won’t cast to my tv. This has happened previously. It has to be the app as every other app on my phone works on tv. MotoGP app works most times as this is how I watch races but now it won’t. Subscription costs far too much to be having problems

The MotoGP app and the direct site will not allow me to stream videos to my Samsung tv and to my Apple TV. I have always watched like this now I can’t. I can still go back to Jerez and watch but not Lemans or Mugelo. Can you please fix this?

App will open but won't play any videos from the French or the Italian gp, was ok before. I can watch live coverage. I've cleared data, lodged out back in but still not working properly.

What is going on with the app?!?! We Pau a lot of money for the service and it's just not working. I can't watch any videos at all. FIX. THE. PROBLEM!

Can't Chromecast to tv from Android phone, problem commenced with Le Mans GP. Thought Dorna would have fixed it for the Mugello GP. Very disappointing. Should be providing users with a refund.

App still wont cast to chromecast from France race, two weeks ago. This is bullshit. I wont be renewing my subscription next year,

Same issue as others. Started with France race. This app sucks, website sucks, get your stuff together DORNA

I have the motogp app installed on Sony Bravia TV. Won't play video on Videopass for Espana motogp FP4, qual and so on. Have restarted TV, app, cleared cache etc but nothing works. It did the same for some videos about a week ago and suddenly starting working overnight.

Im only able to view videos on my iphone. I cannot get the video to play on either PC, not even from the website . I get the spinning wheel and the PLAYER_ERR code after.

Same problem Old vids play fine but new races won’t play at all App has been a major problem for the last few races

Cant cast using chromecast on android, already uninstalled and installed again. On iphone it is working.

Same as others. Plays older content fine, but won't play new stuff from Friday. Using Firestick. Never had a problem before. Phone still works.

App working on phone but not tv. Will play live but not videos of other sessions. Very frustrating and disappointing!

motogp app on firestick not playing spoiler free, and many other videos. live is working fine. I have reset, firestik, Uninstalled and reinstalled the app but the problem still exists. app works fine on my phone and desktop.

Same as others, can use phone and laptop, but as soon as I try casting it via chromecast it doesn't work. Old sessions workes fine casting, byt anything from this weekend just work on phone, byt as soon as I press the cast button it freezes and the screen goes black. 🤔

Yes same issue reported by others, I can watch Best Videos like FP1 from Le Mans on my phone and laptop, but cannot watch on my smart TV or cast via Chromecast. Live TV works

Same as the other FireTv users, LeMans FP sessions and “best videos” will not play. It shows a black screen and then never plays. I got an error message saying connection was reset by peer, whatever that means. Logged out/in, uninstalled/reloaded, reset FireTV, nothing works. Past GP videos (Spain) load with no issue

videos won't load on multiple different branded smart tv's . (normally play without a problem) , so can only watch on a computer but then videos freeze and won't fully play

We have tried everything to get it to work nothin but phone app works. FireTV app freezes at play of any paid video free ones play ok ….. this is not the first issue with this app and sure it won’t be the last. MotoAmerica has the same problems

Sames as issue... Using firestick..internet good..connection good.. Wont play previous sessions of le mans fp1,2..motoE quali...logged out..logged in...uninstalled...reinstalled...logged in..out..in..nothing...

I'm using an Amazon Fire Stick 4K, which functions well for most sites. It worked fine with the previous race in Jerez. Now I am experiencing the same problem reported by another user - the app has suddenly quit playing the saved videos (free practice sessions as of May 13). Have reinstalled the app, cleared fire stick app caches to gain room, etc., but still no help.

MotoGP on fire sick won’t play any sessions just the odd vid is working, but it is working on the iPhone for some reason??

I cannot open any of the videos. As soon as I press play, they freeze

Paid a lot of money to watch MotoGP and yet again the app is unreliable and keeps crashing or not even opening. Tried logging in and out and also deleted and re-downloaded the app. Also restarted my device. 3rd year of the unreliable app and yet I still pay in the hope that the app will catch up with many other services. I love MotoGP but this is getting frustrating as it’s not cheap!! Please sort this and develop the app for the future. Offline availability is much needed with short term downloads. Then I might feel like I get my money’s worth.

Unable to watch on my phone or roku, saying I don't have a subscription when I've been charged twice for my subscription! Also unable to watch live on phone or Roku.

Based in UK. Using Android Firestick app, version 1.38.0 Problem: I can watch the Best Videos etc, but when I click on Live no content appears on the screen and the app crashes, then passes me back to the Firestick home screen. What I've checked/Tried: Plenty of free space on my firestick device. Have tried clearing cache, deleting data etc. Have tried deleting the app and reinstalling. Tried logging out, logging back in. Tried turning everything off and back on again. Same issue, it crashes Subscription is up to date, and I'm currently watching through a web browser on my computer...which isn't great when I've got a massive TV to watch it on. I can use the browse function There is no content on Spoiler-Free at the moment. Anybody got any ideas? I remember the app was a bit flaky last year.