MotoGP app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
39.5%

Not working
34.2%

Crashes
9.2%

Login
7.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MotoGP Problems 😠👌🔥

- Expensive subscription

- Poor user experience

- No option to view timings on the phone while streaming to Apple TV

  55 Reported Issues: 😵🆘🛟🚨📢

Rebecca Godfrey
2024-08-04

Hi, when I select the cast button on my tablet my TV says null & nothing plays.

Chris
2023-11-19

Can't rewind when casting off android or windows

Neill Gibhard
2023-10-14

Serious buffering issues. Lot of money to pay to stream in 540. Please advise solution

Steve Wederell
2023-09-09

I agree with Johnny May. The"upgraded" app is a shambles. It takes an age to find the video you want while trying not to see spoilers. Put the video link back on the racing so we can easily find it. If its too hard for the app team, roll back to the old app at least you could navigate through it. You're getting a ton of money from people subscribing, at least make it work. Please listen to us

Johnny May
2023-08-25

So much to comment on that i’m not sure where to begin. What have you folks done? The app is a mess, in short. And who’s idea was it to remove the Spoiler Free option? It worked so well before and not only is it gone but your solution was to put up a pic of the start grid as the backdrop to the race tab? C’mon. I pay good money for this app that now not only spoils the race but rarely works without crashing and good luck figuring out how you have all the videos “organized.” It makes no sense folks. I can’t find anything I’m looking for amongst all the interviews and tech videos, not to mention the archive stuff all mixed in. I’m using the app for Firestick which is somehow not the same app that’s on my iPhone. The iPhone version seems to work better so now in forced to cast like i did in the old days or deal with trying to use a browser to watch from your website. Please: 1) Bring back the spoiler free tab. It was great that i could default the app to open on the Spoiler Free tab. 2) Trash Best Videos (what does that even mean and according to who?) 3) Trash Browse tab bc it makes no sense and is unorganized and random. 4) Have an Archive tab organized by year. 5) Fire, sack, terminate (you choose) any employee that had anything to do with the idea of “reworking” or “improving” the website and app. I’’ve been a MotoGP fan for decades and I’ve been a subscriber for years but I’m now considering cancelling my subscription and just looking for free content elsewhere. How could you folks release something that’s clearly not well thought out or tested halfway through a current season? Shameful. F1 is making you guys look like a bunch of hacks. From the awful app to the awful music that’s played during the podium celebrations, I’m almost embarrassed to have folks over for a watch party. Good luck attracting new fans or for that matter, keeping the ones you already have. Disappointed and dissatisfied, Johnny May

Garry
2023-08-21

It's the only app that buffers on my android TV. It's not like buffering per say, it pauses and starts randomly. I switch from auto resolution to 720 or 540 and it still makes it unwatchable.

Wade
2023-08-19

Moto GP app on Roku isn’t loading Austrian GP. All other 2023 GP are accessible

Alan Smith
2023-08-19

I cannot play any content from the Red bull Ring. I was able to watch the Sprint race live. I am able to watch past content from other races. I have a Samsung tv and use a ROKU stick and the Motogp App. Thanks in Advance.

Paul Lopez
2023-08-19

This is quite irritating I look forward to watching races only to have it not work properly. It just sits there loading. I don't pay to watch loading.

Paul
2023-08-18

Current Austrian GP not loading on roku all other events for 2023 are OK. But current GP weekend just keeps spinning

Steven Jaramillo
2023-08-04

Can't get to spoiler free videos since updating app

Pete Unwin
2023-08-04

New Motogp app not loading/updating on Sony Android tv - massage stays at ‘Pending’

Geoff Shearer
2023-04-15

The slider won’t work anymore. Painful when you have to watch the introduction…. 10 times in a weekend when you are time poor especially. This was good last year but this year i haven’t been able to use. How can this be fixed?

Chris
2023-04-02

My motogp signon is not working, even though it is correct. Each time I attempt to log in I'm told that user name and password are wrong, and login screen is hijacked by face book. I tried to reregister, but that is refused because the system already says I am registered. So why can't I log in ???

Robert M
2023-03-27

Sound issues and picture quality and freezing issues!!!! I have cleared the app restarted Apple TV with same result also tried the app on my iPhone with same results trying to watch the race and it’s become a frustrating situation instead of enjoyment please fix the problems or this will be my last subscription I didn’t want to renew because this has been happening for awhile and as a other customer stated for the price of this subscription this shouldn’t be happening!!! Please fix thank you.

Dclemente
2023-03-26

Sound delay, the sound skips, making it impossible to enjoy the streaming.

Adam Cooper
2023-01-09

the MotoGP app doesn't install when using a Google ChromCastHD. It gets to an 'accept cookies' screen and then - regardless of which option is selected - doesn't progress any further. Any ideas?

Jenny Wittman
2022-09-17

This is disgusting that you charge so much for this subscription and it no longer works on TV. Won't be subscribing again. Too expensive and frustrating that it can no longer be used on TV. Won't be recommending it to anyone. Very disappointed.

Juris Puchin
2022-08-28

When I try to watch old races (e.g. 2014 race in the US) the app asks that I buy a video pass, which I already have. Is this a bug?

Geoffrey Hemingway
2022-08-25

Won't play video

Geoffrey Hemingway
2022-08-25

Won't play video

Ian Helmke
2022-08-18

Video timeout error on my samsung qled tv. has been working for the las couple yrs. a couple months ago it stopped playing motogp and wsbk. restarted tv mutiple times. youtube, moto america, etc... are still working fine

John
2022-08-07

I’ve lost interest in this.

Andreas
2022-08-05

Sound and video feed is stuttering when streaming. Absolute garbage. Dorna don't give a shit about their customers and expect everyone to use a laptop to watch the races.

Paul Fewings
2022-07-14

Can't watch the videos any more, screen locks up. Same problems as loads of other folks have complained of on here. Subscription is too expensive to have to put up with this level of service. It is about time Dorna got it sorted instead of sending me emails blabbing about how great the service is and all the new features they are offering when the original features don't even work. Come on guys, get your act together, it's supposed to be professional.

Fred Smart
2022-06-28

Despite subscribing, the videos will not download. Nothing works. All I get is a perpetual circle on my newish Samsung Smart tv. On the screen, it states I’m a subscriber (top right) and I’ve had no problems in the past watching on this tv. Others are complaining about this problem. Please fix this. Thanks. PS. I can watch on my laptop but not tv.

Lisa Estment
2022-06-26

Can’t access moto3 race on app. It’s only showing warm ups

Larry Hallam
2022-06-25

The videos won’t load anymore on my tv. They did before now I just get a spinning circle. On the steen. The web site seems fine but won’t play videos or live

Rod Wilson
2022-06-04

I’m having the same trouble Airplaying MotoGP as everyone else. I’ve been emailing Dorna but for weeks they just come back with. “We are working on the problem”. Very frustrating!

William Nolan
2022-05-30

I can watch race on my phone but it won’t cast to my tv. This has happened previously. It has to be the app as every other app on my phone works on tv. MotoGP app works most times as this is how I watch races but now it won’t. Subscription costs far too much to be having problems

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About this app

The Official this app™ Application is the only official app which provides a spectacular range of features to help you follow your favorite sport, full LIVE coverage of every GP in HD 1080p@50, Live Timing and Audio Commentary of each practice, qualifying session and race during the this app™ World Championship – all available live & on demand with full access worldwide (no geographical restrictions) via your smartphone or tablet.  Weather info, split times, sector tracking and exclusive data allows you to see exactly how the riders are performing throughout each lap and chart the riders as their teams and mechanics do. Available to you LIVE!  Follow the action as it unfolds with the extensively updated Live Timing feature, and watch lap times progress as the riders speed through each sector of the track.  Be the first to get all the latest preseason news, plus updates during race weekends and between Grands Prix throughout the season - including more than 200 new photos per Grand Prix.  On top of that you can get all the latest news and photos directly from the paddock, the calendar and timetables, results, exclusive rider info and statistics from every Grand Prix.  Full LIVE coverage of every GP in HD 1080p@50, from start to finish.  Get all the information you need for each circuit, including key data, racing stats and records, videos, directions and much more.  Enjoy more than 45,000 videos from 1992 to the present day including full races, interviews, summaries, reports and much more.  AVAILABLE IN ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH & JAPANESE.  Pick your favorite layout and watch up to 4 of the 6 available feeds simultaneously!  The audio commentaries and subtitles on VideoPass are available only in English.  Pause or rewind all the action and resume playback where you wish.  Check out all the stats, pictures and information about the riders and teams of the this app™ World Championship, updated prior the start of the season!