Peoples Mobile Banking Reviews

Peoples Mobile Banking Reviews

Published by on 2022-03-31

🏷️ About: Peoples Mobile allows customers to securely access Peoples Bank accounts from any mobile device. Features include*: • Login securely with Touch ID/Face ID or Passcode • Instantly turn debit card on or off with Card Controls • Set debit card alerts • PayPal account linking • Personal Finance Tool • View balances, account history and check images • Transfer funds • Deposit checks • Use Zelle® to pay anyone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
65.0%

😎👌🔥 Positive experience
23.1%

🙄💅🫥 Neutral
11.9%

~ from Justuseapp.com NLP analysis of 102 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides real-time updates on account balance

- Allows users to track their spending

- Offers rewards points for purchases



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.4 out of 5

Invalid Password

2022-05-31

Every couple week Peoples tells me my password or user is is invalid. The website lets me log in with my password and user I’d. It makes no sense and every couple weeks the bank has to reset it. Every time I call customer service they say no one is there to help me but when I go to a branch they are able to get a hold of someone in customer service to help. I have always loved people’s bank but this makes me very frustrated. I’m not sure why lower quality banks are able to have good online and in-app banking but People’s can’t.

Horrible app

2022-07-02

Peoples always crashes, never saves my login info, and constantly kicks me out of Peoples . Honestly a huge headache and forces me to call customer service to reset my password even though its entered correctly. If I could rate negative stars I would.

Bugged

2022-08-02

Peoples was good, until a recent update. Now I have to go through and completely sign in every time just to get 3 seconds on my profile before an error occurs and I’m back to the sign on page.

Negative stars

2022-09-03

This is hands down the most worthless app I have used. It always kicks you out and freeze password/username. Then you have to call the bank and unfreeze it, then it's fixed for like one attempt then blocks you again, call the bank, viscous cycle. Bill pay is always takes days to pay bills, can't see monthly house payment, only the pay off total. Actually switching to Chase bank because of the worthless app.

Getting pathetic!!!

2022-10-05

Every time I log in, I get about 5 seconds into my session before I am automatically signed out. Without this problem? 5 star app. No problems at all. But now, just fix this problem please!

Poor quality app

2022-11-05

Peoples hardly ever works properly. Half of the time you can’t even log into it and the rest of the time some part of it has a “bug” that needs fixed.

Used to be fine

2022-12-07

Now it's terrible since update. Have to continually enter info and act like I'm a first time user, info rarely saves. Now Mint keeps having issues auto updating my account and has to keep sending codes. Inconvenient.

Updates

2023-01-07

Recent update has locked me out. I can’t sign in with my log in info says it’s wrong when I know it’s not. Phone numbers listed with account are not the phone numbers actually on the account. It’s crap now

Bugs

2023-02-08

It worked perfectly fine at first, then it didn’t let me sign in with my finger print like I’d prefer. Now I have to sign in manually, not that it matters since it signs me out as soon as it signs me in basically. Not sure what to do at this point.

Doesn’t work

2023-03-12

I downloaded Peoples from the previous app. This one doesn’t work most of the time. It’s always giving me the retry message. It is very frustrating. I would not recommend Peoples.

Was good.

2023-04-10

Peoples worked good until the update. Now I have to continually use password after I have specified to use fingerprint log in. Also every time I log in I get the what’s new. It’s to the point I don’t even use Peoples unless I need to. If it is not going to work the way I have set it up to then I won’t use it.

Can’t sign in

2023-05-12

Since this last update I can’t get into my account. It keeps making use the user name and password then immediately signs me back out as soon as my account screen comes up. This needs fixed hopefully soon!

Help?

2023-06-12

I deleted Peoples by accident and now have to go back into apps and hunt for it before I can even do my online banking. I have tried to figure out how to fix this problem, I can not delete Peoples because it’s not there and I can not figure how to do redownload.

Wont let me stay logged in

2023-07-14

App used to work great but for the last month it won’t work for me. Have to authenticate my account every time I log in, then it kicks me out after about 5 seconds and makes me do the hole process over again, it does this on repeat. Very frustration.

Annoying app

2023-08-14

Like someone else stated, I have to constantly put in my password instead of being able to use Touch ID. Part of the time when I have logged on it spins but won’t open. I just got something that popped up on it that said something about a dictionary and I couldn’t get out of it without hitting the okay button. I need to use Peoples to bank, but I find it to be very unreliable when I want to use it.

Used to work, but is now garbage

2023-09-15

Peoples used to work fine, but within the last month or two, it no longer lets me log in. It just says my session has timed out. This is highly annoying. So I’ve been having to log in through the website. Once I did that, I noticed I had 6,000 points I had earned through purchases that Peoples never let me see. Peoples *could* be good, but right now it’s just tracking up space on my phone.

Useless

2023-10-17

You can’t do anything except see your balance….in order to see anything else, you have to click to view full site and launch in browser. Not mobile friendly.

Bad location signal

2023-11-17

Good app but needs their locations updated. Jackson, OH isn’t even recognized properly. Says it’s still 11 miles away when I’m on top of it.

Should show time

2023-12-19

I think on Peoples it should show times when you make purchases and when your pay loads just in case something happens and say money is their and not should show the times as well with the fates it was posted.

Amazing App

2024-01-19

I’m a teenager that doesn’t do well with money. Peoples lets me see exactly how much money I have in my account shes it’s updated every time you spend anything. I absolutely love it and I don’t understand why it’s only at a 2.6 star rating



Is Peoples Safe? 🤗🙏


Yes. Peoples Mobile Banking is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 102 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for Peoples Is 26.2/100.


Is Peoples Legit? 💯


Yes. Peoples Mobile Banking is legit, but not 100% legit to us. This conclusion was arrived at by running over 102 Peoples Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Peoples Is 39.7/100..


Is Peoples Mobile Banking not working? 🚨


Peoples Mobile Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Peoples Mobile Banking? Post a Review




Features

With Cardless Cash, at select ATMs you can use Peoples Mobile to securely withdraw cash without your debit card.

Transactions typically occur in minutes when the recipient’s email address or U.S. mobile phone number is already enrolled with Zelle.

Peoples Mobile allows customers to securely access Peoples Bank accounts from any mobile device.

Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.

¹Must have a bank account in the U.S. to use Zelle.

  Customer Service/Support
Developer:
Peoples Bank OH