Canary Mail app not working? crashes or has problems?

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I have a problem with Canary Mail

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⚠️ Most reported problems ⚠️
Not working
37.5%

Something else
34.4%

Crashes
18.8%

Account
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Canary Mail Problems 🔥

- Lack of basic features

- Missing emails

- Poor customer support

📋 11 Reported Issues:

I
Iain Chambers 2025-01-20

Not deleting messages in iOS , while on Mac Desktop everything functions.

G
George LeBaron 2024-08-21

For several days now, when I try to open canary email on my Windows 11 pc, I get a notice that there is an update. When I try to update, I get an update error and canary email will not open.

E
Ed Peters 2023-10-08

Canary is not finding the contacts in either my Outlook account or my Gmail account in Windows 11.

S
Sadik Akrawi 2023-06-16

My subscribed for 1year canary mail is freezing and not sending replies to emails I received Can you please help solve this issue as I paid $ for 1year Thank you

S
Stephanie 2023-04-13

App crashes when I click on the email link in my todoist task.

J
Jose 2023-02-12

Since months the app miss 99% of my emails on my folders (archive). SO is useless the app to find my emails. I have more than 30k mails and I can only si 300 sometimes 500. The apps works badly. I try everything to solve it. No luck, pity.

B
Bernd Neider 2022-09-29

Hello support team, How can I delete the list of suggestions for recipients when composing a mail? Best regards B.Neider

A
AI 2022-08-06

When I open canary on my phone it just closes when it's loading.

A
Aj 2022-07-27

Was working perfectly during Pro trial period. Now afterwards (I continued with the free version), I am having major syncing problems, emails not being sent or being received - makes the whole service redundant. Very poor!

J
Jeroen 2022-07-13

Sending with outlook emails are not actually send . The app clearly has issues . The first 2 weeks everything worked but now for a week it is clearly broken. Reinstalling does not work .

M
Manuel Araújo 2022-06-04

Move Error Server may not allow moving messages to selected folder Computer: iMac Sistem: macOS _High Sierra Ver. 10.13.6 model: iMac12,1 Alguma dica? Obrigado

Showing 1-11 of 11 reported issues:

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Developer: Canary Mail