Contact Mubert Support

As the title states, I love the Mubert app! It’s one of my favorite apps & I use it daily. The small issue I am experiencing though is in the favorites section of the app. I’ve made an account, signed in with my email, and when I select new daily, or experimental stations, to add to my favorites, it adds them, however, after you fill up the screen/page (about 10 stations) the newly added stations get added lower on the page but they cannot be accessed. There needs to be a way to scroll down to access these stations. Again, this is probably not a big issue for most, especially if they don’t sign in and make an account and then add stations. I’m sure someone else has encountered this, too...so hopefully there will soon be a fix for this. Otherwise, this app is great! New updated version (December 23, 2020). Nope!!! It was better before this new updated version. They say they’ve added new, more music...yeah, if you want to buy/pay for it! Many of the channels that were free before this update you now have to buy/pay for! I see the beginning of the end here with an app that was one of my favorites. What else can I say? This just comes across as a pure greedy move by the developers. If they had added new music channels as pay options, cool. But to take away ones that were free all along and now charge you for them...get lost! My original 4 stars is down to 2 stars (unless Mubert realizes this and changes it back).

Signed up for subscription, which is unusually expensive in the U.S. compared to other real music services. Had a problem getting it to activate premium service, but there is no email listed on their website, only Facebook. Sent message via Facebook and got no response after days. Comically bad for a $7/month subscription. Canceled subscription and recommend others avoid until they actually purchase an email account or other method for support that a human actually pays attention to.

It’s a cool app, but don’t kid yourself and act like music can be reduced to a bunch of generated sounds and can replace musical artists. It shouldn’t. Music is about so much more, humble yourself! You have removed all MEANING from music and destroyed the community that comes with it. You’re one step away from destroying the inspiration of art and music by reducing it to emotionless algorithms. So yeah, let’s NOT create a future where reality is simulated! And don’t be complicit in creating one.