Tucky app not working? crashes or has problems?

Tucky Status

Published by e-TakesCare

This application allows the use of the Tucky connected patch thermometer and
thus to monitor the temperature remotely and continuously with complete peace of
mind. - Continuous remote temperature monitoring - Customizable spike fever
alerts - Visualization of temperature curves in real time with colour coding -
Access to temperature data, wherever you are, via a secure health cloud (HADS)
- Multi-profile (can be viewed si.

I have a problem with Tucky

Are you having issues? Select the issue you are having below and provide feedback to Tucky.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with Tucky? Report Issue

Common Tucky Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tucky app on iOS and Android devices. Solve all Tucky app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tucky iPhone Issues and Solutions

Tucky iOS app crashes, not working, errors
Tucky iOS app network issues
Tucky on iOS has black/white screen

Tucky Android App Issues and Solutions

Tucky has errors/crashing/not working
Tucky server network connectivity issues
Tucky has black screen

Tucky iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tucky app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tucky app crashes or not working on Iphone (iOS):

Close and restart the Tucky app on iPhone
Update Tucky app to the Latest Version for iOS
Uninstall and reinstall Tucky iPhone app
Update your iPhone to the latest iOS version

Fix Tucky on iPhone unable to connect to server/internet connection issues::

To resolve Tucky network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tucky black/white screen (blank screen) on iPhone:

Follow the Tucky iOS app troubleshooting guide Here →

Tucky Android App Issues and Solutions

Fix Tucky not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tucky app issues:

Force Stop the Tucky App
1. On android, goto "Settings" » click Tucky app. » click "Force Stop".

Update Tucky to the latest version on PlayStore

Clear Tucky App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tucky app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tucky.

Fix Tucky unable to contact server/ Tucky internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tucky » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tucky » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tucky on android.

Solve Tucky black/white screens issue on Android:

Follow the Tucky android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at e-TakesCare, developers of Tucky.

100% Contact Match

Developer: e-TakesCare

E-Mail: [email protected]

Website: Visit Tucky Website

About this app

This application allows the use of the this app connected patch thermometer and thus to monitor the temperature remotely and continuously with complete peace of mind. - Insertion of events for each profile (time of drug intake... + Product : Position monitor, the application alerts in case of a potential rollover (alert can be deactivated).