Are you having issues? Select the issue you are having below and provide feedback to Publix Pharmacy.
- No communication from the pharmacy
- No generic messages to explain why a script is in process
- Pharmacists don't know about the app
- Errors and delays
- Long loading times
App won’t allow me to add a patient
Cannot make vaccine appointment - circle spines - 2 day trying
Submitted a refill request through the pharmacy app. Instead of showing in progress as usual, My prescription is still under archived and now displays 1 remaining but when I click onto the prescription details it says 0. It won’t let me re submit the refill question because it states it’s already in progress
Your app deleted itself from my Android phone overnight with no explanation. I need an explanation.
Can't sign in to IOS App.
My account profile shows zero prescriptions and zero refills. Seems like all the data is gone. Can't prepay or order refills. Nothing is archived. I tried starting a new account but am blocked as soon as I put my telephone number in.
been unable to login to pharmacy online for a week, please help!
The app will not let me log in. It closes instead.
The app keeps closing when I try to pay. Need meds delivered and am unable. Frustrating. Please fix this create new app.
Worked briefly, but I can no longer log in. Cleared cache and user data. But this did not help. I worked in IT for 40+ years. App is just not a good.
Every time I click on payment options the app crashes. This is the worst app. I've had nothing but trouble with it since day one. Wish Publix would fix this app. It's not a complicated app, for Pete's sake.
This is the worst pharmacy app I've ever used! Fix it!
Trying to set up my account through pharmacy app that I downloaded. I am Ot receiving verification number via text message. Tried to go longer route through email (above) hoping to get in through that route, still ends up asking for phone verification. I’ve done some troubleshooting through online searches (iPhone 13). Please help…! Nothing is working.
Complete guide to troubleshoot Publix Pharmacy app on iOS and Android devices. Solve all Publix Pharmacy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Publix Super Markets, Inc., developers of Publix Pharmacy.
Find a Publix Pharmacy, transfer prescriptions, and refill quickly without an account. The new Publix Pharmacy app makes it even easier to manage prescriptions. Members can also share profiles with others to allow access to prescription details and history. Just scan a recently filled Publix Rx bottle or enter the number from the label. Tap to view which prescriptions are ready for refill, in progress, or ready for pickup. Transfer all of your existing prescriptions to a nearby Publix. Just log in to your account to see important details, get helpful notifications, and set reminders. All patients’ prescription cards are neatly organized in one spot. We'll fill in your account details. When the doctor calls in your next prescription, it will automatically appear in your app. Time-saving new features are just what the doctor ordered. Request a refill in a snap. Use your camera to scan the bottle. Getting started with us is easy. Add minors under 13 and pets to your profile. Your feedback matters to us.