The new Publix Pharmacy app makes it even easier to manage prescriptions.
Time-saving new features are just what the doctor ordered. *Quick refills *Easy
account setup *Multiple prescriptions/patient management *Prescription status,
Listed below are our top recommendations on how to get in contact with Publix Pharmacy. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Publix Pharmacy. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Publix Super Markets, Inc.
After you log into the app, 1-2 minute loading time. Want to view your prescriptions? 1-2 minute loading time. Need to refill a prescription? 1-2 minute loading time to get to the confirmation screen. Hit confirm. 1-2 minute loading time. Then it takes you out of the prescription screen, so it’s another 1-2 minute loading time if you need to look at your prescriptions that you already waited 1-2 minutes to see. Honestly, it’s probably faster to get dressed, get in your car, drive to Publix, wait in line at the pharmacy, and speak to a pharmacy employee to refill your prescriptions. Also, since I see many developer responses asking for a phone call: No. I will not waste my time calling you to help you fix your app that you were and are paid to make correctly in the first place. I remember using the Internet in the early 90s with a 14.4 modem, and web pages loaded faster than this app. You must have to really screw up to make an app this slow.
I loved the old interface, so far the new one has caused great confusion and delays in having my prescriptions refilled. In the old interface, when I click on a medication to refill, it would give option to click on other scripts to fill, BUT, it would also show the date of the last time you filled each script. Now you have to click on each individual prescription to see the last fill date. This was how I was able to keep track of what prescriptions needed refilling. I have three individuals in my family that multiple prescriptions and it is hard to keep track of everything. I depended on the app for help and now all I feel is frustration every time I try to use it. Please add this feature back into the app. It also showed refills on the scripts and that was helpful as well.
In spite of the poor reviews, I decided to go ahead and see if the app would work properly with the recent app update (1week ago). Sadly, it didn’t work. I wasn’t able to successfully add myself as a patient because it wouldn’t recognize my prescription number, which by the way I just picked up earlier today. I tried online and through the app. So as far as I’m concerned, this app is a total waste. My other pharmacy app used (CVS mail order) works fantastic. Maybe the developers could try seeing what they did right and incorporate the needed changes to this app. So very disappointed, especially since I shop at Publix and get all my medication there when the mail-in pharmacy isn’t the best value or for immediate needs.
Leave a comment: