Loop Photo Frame Reviews

LoopPhotoFrame is by far the worst user experience I’ve ever had as a companion to a piece of hardware. It rarely gets updated, the recent “improved notifications” are more like an annoying clickbait to buy a new frame for your friends/family. The sharing features are HIGHLY LIMITED. I can only show pictures of instagram accounts that I OWN. That basically means I have to curate my own instagram to share photos on this device. Why can’t I just view photos from other public accounts?! The same thing goes for facebook and shared albums on iOS. The hardware is great looking, it’s just a shame that LoopPhotoFrame is complete garbage, it’s buggy, it even stops a WiFi phone call when you open it up. Why do you need access to my wifi phone call when opening the application? I have 2 more frames that i regret buying 3 years ago that are still in the box and won’t be give as presents because i refuse to be Tech support for a picture frame for my 70yr old mother.

There is no real support. no phone number or address.
They email me back every few days but of course I don’t see the email immediately as I’m working or living life and by the time I get back to the support help, the guy is gone and I need to start again. I’m considering disputing purchase with credit card. I’m really angry.

App freezes when trying to login via Facebook and I get an "unauthorized user" error message on the set up wizard when trying to create your first channel (which once you get to this point is another dead end you can't escape).

Got this via an invite from a family member to view and add to their channel. Several tries and I couldn't ever see or access their channel.

App quite literally does nothing.

BUYER BEWARE!!!
I bought three Loops over six months ago for Christmas gifts. I did understand at the time that they were backordered and that they would send them sometime in early January. It is now mid June and I have not received any Loops. I keep getting the same email again and again - that it will be shipping out into weeks. That was five months ago. They have made no effort to refund my money. I am out over $600. I have never left a review but because of how egregiously they do business I have been forced to. Absolutely do not buy any Loops until they can fulfill their orders. This is robbery!!!!!!!!!!!

My brother is getting divorced and I need a way to remove his soon-to-be ex-wife from an album. We don’t want her to keep seeing photos that everyone in our family is posting to LoopPhotoFrame . You need to put a fix in place for this ASAP. Between this serious miss and the many hardware issues we’ve had with the Loop frame, I’m not impressed with this product.

Zero stars. After waiting forever for this thing, which was supposed to be a Christmas gift for our grandmother LAST year, this thing barely worked before losing its WiFi connection. No phone’s app can connect to it.

We did the factory reset, and all our phones can see there is a new loop to set up, but they all are blank when they get to the WiFi selection screen. There is no way to use this device.

Do not buy this.

Boy, good luck trying to get added to anything or add someone else. For some people it works fine and others it does not. This should be the easiest part but it’s far from it.

Oh and customer support is awful. Takes at least a week and only after I kept badgering them

I gave it two stars because it’s a good looking frame and when it does what it’s supposed to, it works well. Other than that, it’s trying my patience

LoopPhotoFrame needs work. It’s too basic. I want to know who has pending invitations. When I invite someone to an album it reads “pending” but that changes back to “share”. It should remain pending so we know what’s been sent. When I have a badge notification and open LoopPhotoFrame there’s no indication of the activity.

This was marketed that it is as simple as texting a photo. That’s not true, an account and an app are required.

Edit: Finding additional problems as we use it. We need the ability to delete people or to stop sharing with a particular person. This needs to be resolved immediately! If you accidentally share an album, it’s impossible to fix the mistake. Or say someone is no longer a part of your life/family, but they still have access to your family photos and the ability to add to them. Not good. Please update with this functionality asap.

I just got my Loop2. It was easy to set up, connecting to wifi and adding pictures and channels. It seemed great.

Then I sent an invite to my brother, and he can’t join. The link had him download LoopPhotoFrame and the it said to go back and click the link in the original email. It became an endless loop.

There is no user manual for the loop2 that I have been able to find. I can’t add family. It’s just a personal frame. I hope we see a manual for loop2.

We have found the Loop to be perfect for sharing grandkid pictures with grandparents. They love it! And it’s easy to manage and a lot of fun.

I’ve had the loop for several years. I bought one for my mom and for each of my siblings. Easy to share photos with everyone else. I wish the video component was a little easier to use and a little more stable. I really appreciate the continued software updates. It gets better all the time.

Got my first loop a few weeks ago and it’s been such a great addition to the living room! Really helps us stay connected to the rest of the family and see updates and new pictures regularly. The quality of the display is amazing too. I’m looking forward to getting another one for the in laws.

Wonderful and simple way to communicate with family members and friends thru pictures. Look forward every day seeing pictures of my grandkids who live in New York and California. My son-in-law bought one for his family who lives in Europe and now they can see pictures from all of us here in the states. Especially nice for them to easily stay in touch especially now with them not being able to visit with the Covid SARS 2 debacle. Nice gift to buy for your older relatives who are not technically savvy to allow them an easy way to “stay in touch” and enjoy their love ones.
A PICTURE IS WORTH A THOUSAND WORDS.

We have 3 kids, thousands of pictures, but no time to print them. With loop pictures make it into our kitchen in seconds, even when the person in the picture is thousands of miles away. It’s great!

My 92 yr old mom can’t keep up with technology and feels left out as our family (spread across the country) uses social media to keep in touch. My sister got this for mom and we all easily share pics. Mom knows we are thinking of her. I call her to chat and let her know there are new pics.

Great new invention!

The best of all worlds with closed social network, easy functionality and a wonderful place to organize and enjoy our favorite videos and pictures with our family.

Loop has changed the way our family connects with our pictures and videos. We got a loop for our parents and one for our house. It’s been an incredible way to share what we are doing with family across the country as well as revisit our past pictures and videos. The kids have a blast scrolling through their favorite pictures.

My mom has always had trouble loading photos from the computer. This device has made it easy to share my life with my family from afar.

I received the frame from my Grandson and his wife for Xmas after I admired the one in their home. I like it very much as I get to see my Great Grandson daily.

A joy to have. The first digital photo product that delivers on the promise. It works and is easy to share with family.

Absolutely fantastic way to keep in touch with family, especially grandkids, who live many miles away. We watch our loop many times every day and very much look forward to new photos.