Loop Photo Frame Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of California Labs Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Loop Photo Frame Website
Privacy Policy: https://loopfamily.com/pages/loop-california-labs-inc-privacy-policy
Developer: California Labs Inc.
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3 Most reported problems 😔💔
Worst App Ever for a Great Looking Frame
by Wilwith1l
This app is by far the worst user experience I’ve ever had as a companion to a piece of hardware. It rarely gets updated, the recent “improved notifications” are more like an annoying clickbait to buy a new frame for your friends/family. The sharing features are HIGHLY LIMITED. I can only show pictures of instagram accounts that I OWN. That basically means I have to curate my own instagram to share photos on this device. Why can’t I just view photos from other public accounts?! The same thing goes for facebook and shared albums on iOS. The hardware is great looking, it’s just a shame that the app is complete garbage, it’s buggy, it even stops a WiFi phone call when you open it up. Why do you need access to my wifi phone call when opening the application? I have 2 more frames that i regret buying 3 years ago that are still in the box and won’t be give as presents because i refuse to be Tech support for a picture frame for my 70yr old mother.
Waiting 6 months and still no device
by Socalmom80
BUYER BEWARE!!!
I bought three Loops over six months ago for Christmas gifts. I did understand at the time that they were backordered and that they would send them sometime in early January. It is now mid June and I have not received any Loops. I keep getting the same email again and again - that it will be shipping out into weeks. That was five months ago. They have made no effort to refund my money. I am out over $600. I have never left a review but because of how egregiously they do business I have been forced to. Absolutely do not buy any Loops until they can fulfill their orders. This is robbery!!!!!!!!!!!
Garbage Device
by JoeRMiller
Zero stars. After waiting forever for this thing, which was supposed to be a Christmas gift for our grandmother LAST year, this thing barely worked before losing its WiFi connection. No phone’s app can connect to it.
We did the factory reset, and all our phones can see there is a new loop to set up, but they all are blank when they get to the WiFi selection screen. There is no way to use this device.
Do not buy this.
Have a Problem with Loop Photo Frame? Report Issue
Why should I report an Issue with Loop Photo Frame?
- Pulling issues faced by users like you is a good way to draw attention of Loop Photo Frame to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Loop Photo Frame customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Loop Photo Frame.
