Contact POPGuide

Contact POPGuide Support


Company Name:

About: POPGuide is an interactive destination, mapping and audio app that allows
self-guided sightseeing experiences in over 150 cities worldwide. You can enjoy
hundreds of points of interest and an array of fascinating itineraries in each
city, all in offline mode.



POPGuide Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vox S.p.A.



Verified email ✔✔

E-Mail: mobile-support@voxtours.com

Website: 🌍 Visit POPGuide Website

Privacy Policy: https://popguide.herokuapp.com/privacy_policy/4

Developer: Vox S.p.A.








3 Most reported problems 😔💔

4.4 out of 5

Bla bla bla guide

2022-05-09

by Flashmanello

Bought Doge Palace guide. Too many irrelevant texts, the floor plan not matching the reality. Avoid this.

Poor app

2022-05-16

by Steve From US

I bought the app version and two streaming versions. We used it on iPhones 5, 5s and 7. All had the same poor performance....reset frequently during descriptions within St Peters. Each time we had to start over completely. We eventually gave up and enjoyed our time in the basilica on our own.

How do you make an account?

2022-05-23

by KayakOtter

All this app does (so far) is ask for access to camera then show a logon screen. No way to make an account. Developer website also has no information on making an account.


Have a Problem with POPGuide? Report Issue




Why should I report an Issue with POPGuide?

  1. Pulling issues faced by users like you is a good way to draw attention of POPGuide to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a POPGuide customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using POPGuide.


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