Opendoor – Buy & Sell Homes Reviews

by S Ike

My fiancé and I went to go look at a house and the first house was the experience we expected then every house after that we wanted to look at they gave us a “touring assistant” we just want to look at the houses as advertised unbothered. It seems that they just want to apply pressure to get you into a house. After the first experience we were excited to explore homes for the future, now I don’t even want to use Opendoor anymore. We cancelled an appointment this morning because we were going to be too late and had a second showing later today that was cancelled by them! Waste of time and falsely advertised.

by Totnum

This company doesn’t give you what your home is worth first off. Then they give you a full list of work needed and all these fees. They keep $12k “deposit” for any foundation repair damage and at the end the plumbing was supposedly affected by the foundation repair and it had to be fixed. What a coincidence that the plumbing company’s invoice was exact $12k with no detail of work on invoice! Also one of the charges on contract was to remove shed and bill stuff from back yard which we agreed to but then whoever they hired to do that posted FREE STUFF. PLEASE MOVE SO I DONT HAVE TO PAY MY GUYS TO MOVE IT (on social media) I asked multiple times for a detailed invoice from plumbing and no one could ever get me one. It took them a month to get back to me after many emails and calls to let me know everything was done at house and we weren’t getting deposit of $12k back. Do not waste your time. Use a real estate agent if possible unless you need to get rid of your house ASAP and don’t care what you get for it.

by Stick To A Realtor

this app is a waste of time. My husband and I found three homes on Opendoor that were listed as “available to tour.” We pulled up to one home, it didn’t have a lockbox so we couldn’t get in. We saw another home in the same Snellville, Ga neighborhood that had an this app sign in the yard but we pulled it up on Opendoor and it said “Offer Accepted.”

We then found a house on Opendoor located in Grayson, Ga. We drove to Grayson and pulled up to the house and saw a family pulling sports equipment out the trunk of their car!!!!! I called and reported this and was told, “This house is managed by a third party company so I can connect you with them.”

I was extremely confused because I called this app to let them know there was a home listed as available on THEIR site but the rep was just trying to push me off onto another company?! We wasted 1.5 hrs of our time with Opendoor with minimal assistance from incompetent reps. Save yourself the trouble....don’t use Opendoor. I will be deleting it.

by Melisa Muller-Smit

We flew to Arizona in order to look at homes to purchase. For the first couple days we LOVED open door because we could just pop into houses and get an idea of the market. Then all of a sudden we were BLOCKED from touring homes. We called once and they told us that the home requires a real estate agent. Drove to the next home and called again since it didn’t let us in and they said that it was just new precautions. After driving to the third house and clicking on the tour time and receiving an error message we were informed that we couldn’t enter another home because we were LOOKING at houses. We didn’t enter every house we looked at. Simply because we LOOKED at too many they told us we needed to get an agent. We have a real estate agent, but we can’t take up three entire days with her. It’s ludicrous that we couldn’t tour more than 5 homes over the course of multiple days.

by J. Bird Man

My wife and I loved the concept but after looking at one house, Opendoor locked us out from trying others. The company is frustrating enough but even Opendoor won’t show you the house you’re trying to look at on the map. We were pretty thrilled to go looking for houses but the this app company made what was supposed to be a pleasant afternoon into a frustrating one. Nobody from the company even answers the phone through the in app phone number. We’ll be using a different company to shop around and discourage others from trying this app. Just want to save you all some unwanted frustration. Thanks!

by Radlman

This company sounds great at first but they definitely low ball you even if they say they don’t and try to give you “market value”. I could deal with market value and a 5% fee but they were way far off that.
How low ball are we talking? Their offer was approximately 23% less than the estimated value on both Zillow and Realtor. It was about 5% less than my appraisal value for local property tax which is always low to avoid disputes with homeowners.
The offer they gave was only about 10% higher than the purchase price of mynhouse nearly 15 years ago. There has been a lot of appreciation in real estate in my area in the past 15 years but apparently this app was not going to see that.
Finally, they used comps outside my jurisdiction, even though they were geographically close. I told them this lowered my value but that did not dissade them from using the same value. So much for “location, location, location”.
I agree with the others—don’t waste your time.

by Freddie Money

Opendoor and company used to be so much better. I loved that while exploring potential new towns I could check out homes for sale to see what was available without wasting a realtors time. However, when I was ready to purchase suddenly my account was flagged and I was no longer able to look at homes. This was in a matter of weeks. From people I have talked to this has now become their practice. After a day or two of looking you are flagged and cannot tours homes without a realtor. If that is the case, what is the point of self tour houses. The ability to tour on my schedule was what drew me to this app and now that option is gone. So disappointed in them.

by CeciliaCLT

Opendoor is focus to make customers submitting an offer right at the instant. No guidance before clicking “submit” I found Very few opportunities for human interaction. An app is not the channel to automate home purchasing, for cars or other needs yes. I went to see a house and submitted an offer. The price suggested by them was misleading and my offer was declined. It seems they consider offers within their network. Low chances to make a smart decision based on real estate experts. Since I don't buy homes everyday, the 1st time is enough to not use Open Door again. The contracts are in their best interest, their lawyers at closing, etc.
I lost the opportunity for a bad app experience. They suggested a price to buy directly from them, but the reality is that on those properties they own, they impose a bidding model.
To developers, you need to have usability experience based on real customers.

by Kedallaf

I am a real estate agent and have shown multiple houses through open door. I have found it difficult to schedule showings and noticed their are some defaults and errors to Opendoor . Sometimes instead of letting me schedule an appointment it says, build your offer. It also doesn’t give me an option as a realtor, it says “I am not committed to an agent” or “I am committed to an agent” and there is no option “I am the agent”. This is quiet frustrating when trying to schedule a showing quickly like ShowingTime from the multiple listings service provides. If you could please update this to have easier access when scheduling appointments and separate these features. Don’t automatically have this pop up about submitting an offer, have that a click button option.

by Alyaknatasha

The concept is amazing. It takes the hassle out of contacting your realtor and waiting on their response 🙄 setting a date to go view the house, not to mention them trying to sell you something you really don’t want. But anyway Opendoor makes me sick sometimes. For instance I’ll. click on a house and it you take a minute or two to display or doesn’t at all or I’ll click on a house and another house i have previously looked at will show up in the place of the house i want to look at! It’s frustrating sometimes especially when you’re out and about!

by Merchantmaster

I really love using the this app app in my home search. The notifications are very quick and the links from the emails always work and take you exactly to what you’re looking for. Being able to easily unlock any home and tour it on my way home from work is such an incredible benefit for my wife and I given our lack of free time. On homes that this app doesn’t own, it is helpful to be able to schedule tours of them and see easily when an open house might be with the tag displayed in the upper right-hand corner. Lastly, the map and directions features are great, highly recommend!

by TheLangleys

Love this app even more now! This is the new way to look at homes. We loved how we can just unlock the door as we walk up to it. This is absolutely amazing. Very flexible way to look at as many homes as possible and feeling no pressure in taking our time and walking around to look at the house. The cool part is we can just email or call this app to make an offer at anytime. Keep up the great work!

by Tristanseth

The idea of Opendoor is great. We were looking around for open houses and couldn’t find many that would fit our schedule. Next thing we know, we see a blue sign that says this app. No pressure from agents breathing down your neck. Go in on your time, say what you want, and leave. No nerves at all. Easiest way of looking at a house I’ve ever seen.

Now, please create an app for iPad!

Thanks :) Keep up the great work.

by Samdashgrande23

The map feature is the most useful, helping me figure out what homes are near me and when I can tour them. I’d like to better understand my mortgage costs associated with the property but I guess that’s what my loan officer is for. Overall, Opendoor is fast, easy to understand and allows me to easily share links with my spouse. Loving it so far...

by Excel Queen

Cool that I didn’t have to call my RealEstate agent to go back with my husband to look at it after I had seen it with my RealEstate agent. Also, cool that the door recognized my phone app & automatically opened when I pressed the icon on my app. Also nice that I can look at houses on my schedule (to what is available on OD) rather that call my RA & make our schedules match.

by Trider006

I am a first time home buyer who is still in the process off landing a house in this crazy market. I am using this app Homes as my Lender and it’s so easy to find and make offers. this app has the option to use an all cash offer where they use their cash power for the offer and then loan it to you at no additional cost. My realtor Trevor seems to work 24/7 and is always a text or phone call away.

by Kawaii Senpai Christi

I see people leaving bad reviews due to buying houses on Opendoor but just by first using Opendoor , it’s honestly absolutely MAGNIFICENT. I really do love it. I haven’t checked out the rest of Opendoor because I just downloaded it while looking at houses but it honestly makes life so much more easier. Just download it, put in information, and done! They let you look at the house with out having to contact anyone and having to make annoying conversation with a realtor. You get to check it out with yourself and your family peacefully.

by Phillium1441

As an agent myself I am looking forward to seeing the continued growth of platforms like this to support real estate transactions. I welcome these changes and these platforms are undoubtably the future of real estate. Specifically the this app app has a very refreshing and simplistic interface, I’ll look forward to seeing this company evolve in the coming years! Highly recommend you check out Opendoor as either a consumer or real estate professional, this company has a lot of unique value to offer!

by Finepokwsop

Shopping for a home can be stressful when you have to constantly bug your realtor to show you homes. And when you continue to see homes that aren’t for you, you can start to feel bad for the amount of time you take from the realtor. this app allows you to go on your own, when you want. It allows so much freedom to view homes. I love how they go about the verification process. I wasn’t asked for an ID until I viewed one home. And in the end, it was all free! While I didn’t buy a home on this app I loved the experience. Thank you this app!

by S-WangA

Went to 3 houses and very surprised as I had never tried it before and didn’t know it was so easy! I would like to say thank you to the sellers for graciously allowing us inside their homes alone. So I suggest that Opendoor include a small message before entering to the users about respecting the property or for the owners to say something and be honest. They can say “Serious buyers only” or certain conditions they want in their buyer. So far all houses have been nice and clean and lovely.

by Rocco805

Open door tried to rip us off by almost $125,000. Open door bought a house next door for a greater value than they offered us, that home was smaller, ugly, and very dated, and they offered us way less.

We ended up working with a local realtor and got way more for our house in a short amount of time. Waiting 3 more weeks for $125,000 more was worth it. this app used scare tactics and terrible assumptions of fees on both sides of the transaction. It was cheaper to work with a realtor and we netted considerably more money. this app is terrible.

by AG62516

Very very disappointed in this company. My husband and I visited a house with our child. I sat my daughter down so she could crawl since she was squirming...about a minute after setting her down I saw 3 FLEAS on her legs! We left immediately and found 4 more on my husbands legs, 2 more on mine and 3 in my hair. we were in the house less than 10 minutes. When I called to inform them of the issue I was told a ticket was submitted and “they were sorry that happened to us” We are now having to pay to have our home treated because I am continuing to find new bites on my body. proceed with caution when viewing these homes.

by Barnaby Stewart

My wife and myself have bought and sold at lest 8 homes if our life time and this had to be the most smoothest transition we have ever been though. everything was on time. and we closed on the date they said. Very happy with this app and will us them again.

by DP1262

I want to view the properties in landscape so I actually could take a better look at them with my wife. I normally stream my phone to the tv so we can look together and because Opendoor doesn’t turn it makes it hard. I only want it to turn for the pictures. I get it that it isn’t good design for it to turn for regular details.

by Nanap2

My daughter and her husband looked at a house listed by open door. We loved that we could go see it as often as we wanted as they were considering it. Nobody looking over your shoulder so you’re free to inspect inside the cabinets, toilets...all the places that are usually uncomfortable. They were listing their relatively new home as well at the same time and decided to check with open door on an offer and open door came in much higher than they were planning on listing their house through a real estate company. Within days, they accepted open doors offer, open door did the inspection, no repairs needed and their house was sold! 3 days, done. They put an offer in on the open door house, their inspector found a few minor issues, open door made the repairs the next day, sold! Open door is the way to go. Both houses done in under a week. Closing and Ready to move in within 15 days. Awesome

by Stephen.93

We found our home while going on a run in a new area. We fell in love with the area and saw a home with an "Open for showing" sign in the front yard. We downloaded Opendoor , went in, and then we made a fun adventure out of it and started running to all the other Open Door homes in the area.