Contact Opendoor Support

by Radlman

This company sounds great at first but they definitely low ball you even if they say they don’t and try to give you “market value”. I could deal with market value and a 5% fee but they were way far off that.
How low ball are we talking? Their offer was approximately 23% less than the estimated value on both Zillow and Realtor. It was about 5% less than my appraisal value for local property tax which is always low to avoid disputes with homeowners.
The offer they gave was only about 10% higher than the purchase price of mynhouse nearly 15 years ago. There has been a lot of appreciation in real estate in my area in the past 15 years but apparently Opendoor was not going to see that.
Finally, they used comps outside my jurisdiction, even though they were geographically close. I told them this lowered my value but that did not dissade them from using the same value. So much for “location, location, location”.
I agree with the others—don’t waste your time.

by Totnum

This company doesn’t give you what your home is worth first off. Then they give you a full list of work needed and all these fees. They keep $12k “deposit” for any foundation repair damage and at the end the plumbing was supposedly affected by the foundation repair and it had to be fixed. What a coincidence that the plumbing company’s invoice was exact $12k with no detail of work on invoice! Also one of the charges on contract was to remove shed and bill stuff from back yard which we agreed to but then whoever they hired to do that posted FREE STUFF. PLEASE MOVE SO I DONT HAVE TO PAY MY GUYS TO MOVE IT (on social media) I asked multiple times for a detailed invoice from plumbing and no one could ever get me one. It took them a month to get back to me after many emails and calls to let me know everything was done at house and we weren’t getting deposit of $12k back. Do not waste your time. Use a real estate agent if possible unless you need to get rid of your house ASAP and don’t care what you get for it.

by Stick To A Realtor

OpenDoor is a waste of time. My husband and I found three homes on the app that were listed as “available to tour.” We pulled up to one home, it didn’t have a lockbox so we couldn’t get in. We saw another home in the same Snellville, Ga neighborhood that had an OpenDoor sign in the yard but we pulled it up on the app and it said “Offer Accepted.”

We then found a house on the app located in Grayson, Ga. We drove to Grayson and pulled up to the house and saw a family pulling sports equipment out the trunk of their car!!!!! I called and reported this and was told, “This house is managed by a third party company so I can connect you with them.”

I was extremely confused because I called OpenDoor to let them know there was a home listed as available on THEIR site but the rep was just trying to push me off onto another company?! We wasted 1.5 hrs of our time with this app with minimal assistance from incompetent reps. Save yourself the trouble....don’t use this app. I will be deleting it.