Jamboard app not working? crashes or has problems?

Jamboard Status

Published by Google LLC on 2023-12-11

Jamboard is G Suite's digital whiteboard that offers a rich collaborative
experience for teams and classrooms. Watch your creativity unfold: you can
create a Jam, edit it from your device, and share it with others.

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Common dislikes about Jamboard app

- Not great on iPad compared to other Google apps

- Lag even after both me and my teachers have confirmed that our internet connections were solid

- No shape tool or chart tool

- No line tool

- Glitches when drawing

- Undo/redo button

- Crashes

- Teacher not showing up on the board

- App constantly senses that my palm is touching something and ends up moving a problem I'm working on

Have a Problem with Jamboard? Report Issue

Common Jamboard Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jamboard app on iOS and Android devices. Solve all Jamboard app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jamboard iPhone Issues and Solutions

Jamboard iOS app crashes, not working, errors
Jamboard iOS app network issues
Jamboard on iOS has black/white screen

Jamboard Android App Issues and Solutions

Jamboard has errors/crashing/not working
Jamboard server network connectivity issues
Jamboard has black screen

Jamboard iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jamboard app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jamboard app crashes or not working on Iphone (iOS):

Close and restart the Jamboard app on iPhone
Update Jamboard app to the Latest Version for iOS
Uninstall and reinstall Jamboard iPhone app
Update your iPhone to the latest iOS version

Fix Jamboard on iPhone unable to connect to server/internet connection issues::

To resolve Jamboard network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jamboard black/white screen (blank screen) on iPhone:

Follow the Jamboard iOS app troubleshooting guide Here →

Jamboard Android App Issues and Solutions

Fix Jamboard not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jamboard app issues:

Force Stop the Jamboard App
1. On android, goto "Settings" » click Jamboard app. » click "Force Stop".

Update Jamboard to the latest version on PlayStore

Clear Jamboard App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jamboard app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jamboard.

Fix Jamboard unable to contact server/ Jamboard internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jamboard » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jamboard » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jamboard on android.

Solve Jamboard black/white screens issue on Android:

Follow the Jamboard android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Jamboard.

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Jamboard Website

About this app

For businesses and schools that use this app hardware, you can use your iPhone or iPad to join or open a Jam on a nearby board. * Draw with various pens and colors to bring your ideas to life. * Share Jams and work together with others in the same Jam in real time. * Bring your Jams to life by inserting photos and stickers. * Import Drive files from G Suite to annotate documents together. this app is G Suite's digital whiteboard that offers a rich collaborative experience for teams and classrooms. Watch your creativity unfold: you can create a Jam, edit it from your device, and share it with others. Photos: This is used to let users pick images to insert into Jams and to save Jams as PNGs. Everybody can collaborate on the Jam anytime, anywhere.