Jamboard Status

Last Updated on 2024-10-25 by Google LLC

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User reports:
No current problems

- Not great on iPad compared to other Google apps

- Lag even after both me and my teachers have confirmed that our internet connections were solid

- No shape tool or chart tool

- No line tool

- Glitches when drawing

- Undo/redo button

- Crashes

- Teacher not showing up on the board

- App constantly senses that my palm is touching something and ends up moving a problem I'm working on

Common Jamboard Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Jamboard network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Jamboard App
1. On android, goto Settings » Jamboard » click [Force Stop]

Clear Jamboard App Cache and Data:
1. On android, goto Settings » Apps » Jamboard » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Jamboard.

On android, goto Settings » Apps or Manage Apps tab.
Click Jamboard » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Jamboard » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jamboard