Contact Jamboard Support

So I’ve had some problems with this app. This is possibly one of the hardest app for me to work with. I downloaded this for a school project, which was a simple one, just to make arrays to show multiplication equations. Something you should add is a shape tool, or a chart tool, because I know many people who’ve had to use this for that purpose. Also there is no line tool, so it was hard to draw straight lines. There was also many glitches when drawing and the undo/redo button. When I would draw or use the undo and redo button, most of the time it would undo a line I was happy with, or add a random line in the middle of the board. At first I thought my arm was on the screen, but then when I tried while having my arm off the screen, I still had these problems. It would be a great app if you fix the actual mechanics of it.

I’ve been using this app throughout my school year for math and science classes. I’ve ran into many issues from crashes to my teacher not showing up on the board. There’s also a very noticeable lag even after both me and my teachers have confirmed that our internet connections were solid. My biggest gripe with this app is that whenever I’m using my Apple Pencil on the app, the app constantly senses that my palm is touching something and ends up moving a problem I’m working on. This has gotten to the point where I have to employ surgical precision to ensure I don’t mess up the entire page. Keep in mind that iPadOS has had a very functional palm rejection system in place for years. So if Google fixes all of this that would be a miracle.

This app is so annoying because, for a school project, I needed to insert an image into jam board. Simple enough? Well as I insert the image, it is inserted super tiny! I have to zoom in the extend the photo (by pinching which makes it even harder, you should be able to crop) but as I extend it, it fills the whole screen! So I try to zoom out, but I just end up using the draw tool! This app is a lazy piece of work someone had to quickly put together so they could make it a mobile app. You need to do some work google!