BancPass Reviews

I have been trying to sign into BancPass for weeks. I keep receiving an error message, “unable to contact server”. I have deleted and re-downloaded BancPass and it still will not work. I really like BancPass up until this problem.

I have been unable to use BancPass for the better part of the last year. It repeatedly gives me an error every time I attempt to open it. I have to use a web browser to reload now. You cannot see your trips or previous transactions on the browser. You cannot save your information either. It is a pain and highly inconvenient.

Want to like it, but they charge more then regular EZ tag. I rather call EZ tag that is out of town and pay them instead of keep reloading with this. I try to set my reload at $40, but it would not allow it. Max I can request auto reload is $30 with the $1 fee. If I want more, then more fee.

Next button doesn’t work
Put credit card number in multiple times before it recognized as Visa card
Put in cc number with spaces as shown as example fill and to make it easy to check my entry can only put in spaces after typing next letter still didn’t recognize as visa

I thought this would be an easy way to use the GA Peach pass till sticker. They charge $2 every time you load funds, and your current funds are not live and can take days to update. That makes it impossible to track your balance, and a $2 transaction fee adds up yuck throughout the month.

I used thins app for several years with no issues. Now it is unusable and has been this way for 2-3 months. I uninstalled and reinstalled but it still doesn’t work. Can’t log in due to error messages about my cell service being offline. There is nothing wrong with my cell service or wi-fi connection. I have to do a work-around by reloading on their website. This requires extra time because I need to enter account information each time. Developers need to fix this broken app.

They take too long, clearing your balance after you use the toll. for example if I have a $15 balance my balance will stay at $15 for three months even if I use the toll more than once you never know what your balance is on a per trip basis. on Tuesday I had a $.95 balance I added $3.00 to that balance which brought my balance to $3.95. I used the toll for a $3.65 charge. Now I’m being told that my account was deactivated. My tag will be suspended and I will be charged violations for a -$.30 balance which my balance is not -$.30 because $3.95 -$3.65= $.30.

I’m being charged when I have not travel in lane. Was on vacation for a week and still was changed . And the truck was with me so no one else could have been driving the truck.
And they charged my credit card with out authorization from me.

Not easy. Cannot do it thru customer service, must be done thru phone app by emailing customer service. There should be an option to remove a vehicle from your account.

App works perfect I have no complaints seems as if they’ve done updates and BancPass actually keeps track and up to date status of your toll passes...

As much as I love BancPass and my being able to use the toll ways without the commitment, there are some things that need to be changed/added to this system. For one, we need the ability to completely remove a vehicle from our accounts, not just having it disabled. Even the ability to hide vehicles would be better than nothing. And two (which harkens back to number one) we need the ability to be able to transfer funds from one tag to another without having to call the central servicing call-in line. That line is only useful for the people who work normal hours daily or in an environment where they can actually make calls during the day. I have $10 stuck on a car that has been crushed into a cube. I don’t need that car on my account and I need my $10 tomorrow but the line is closed on weekends... for now, BancPass gets three stars.

I went over my balance due to the system not crediting my account as I went but they did a lot of them in a bunch & a week or so later it should be a more accurate up to date system.

BancPass hasn’t been working for some time now, it doesn’t allow me to view my vehicles along with activating any new tags.

I love how easy they have simplified this! All you have to do is buy a starter kit download BancPass and boom good to go! To add more money it’s all with a click of a button! Ty !

I am always glad to quickly use BancPass. I can easily add money to my account, change debit cards and it’s all taken care instantaneously. So much better than using the online EZTAG method

I am in and out of Atlanta often and Peach Pass always saves me time, often a Lot of time.

Need faster posts of trips

I love BancPass and this company. The this app ez tag is so easy to use. Read the directions and activate it properly, get BancPass , and done! Easiest account management ever.

I’m getting used to BancPass whenever I have to refill my this app

It works and is secure (so far). That’s all I care about.