Ride Jetson app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
55.9%

Something else
36.8%

Account
2.9%

Login
2.9%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
V
Viktor:

I can't get past location screen and it has location permissions

M
Matty:

App wants me to Grant location permission but I cannot figure out how to do that I've tried everything

📋 25 Reported Issues:

N
Nicholas 2024-11-03

App not working

R
Ryan Gerulf 2024-03-31

Your app doesn't work with Android due to the Android issue everyone else is having. The app not working renders most of the features on my daughter's hoverboard worthless.

K
Kenneth Billings 2024-03-18

App doesn't connect at all

A
Adam C Martin 2024-02-17

I downloaded the app to use with my Jetson scooter, but when it opens, it asks for permission to add location. I grant the access, but then it asks again, and brings up a list of apps in my settings to "change system settings," and Jetson isn't even on the list...? It just goes in a loop and will not launch the app, even though location has been granted! I have reinstalled many times, and even tried it on many phones.

R
Reginald Pringle 2024-02-02

Location not working. Can't go any further than asking to turn on location...even though it's on for the app.

C
Crichette Gower 2024-01-13

Unable to open app as it says 'Please grant location rights to the app' I have an android phone and all location access has been given. I've seen a lot of negative reviews in regards to others having same issue. Please advice of a fix.

M
Michelle Wells 2024-01-12

Hello! When in the app and I try to change the settings to beginner it just skips back to intermediate. I tried closing out the app and seeing if it changed but it’s right back on intermediate. I even tried reinstalling the app and still nothing.

V
Veronica 2024-01-08

Fix your app it's not working it keeps saying grant your location I've been doing this forever and it's not on the list either. Please help because I wanna use tour app

S
Seth 2023-12-27

It keeps wanting location permission even after I've granted it and won't even get past this. I click ok and it takes me to change system settings screen and jetson app isnt even in list. App is useless otherwise. Ive even tried going into location in my settings and granting that way. I've actually granted yhe app everything and I still stuck on this.

E
Eric 2023-12-25

The app ridejetson is not opening because location

A
Angela 2023-12-13

The app keeps asking to grant location permission even though I already have. I tried uninstalling and reinstalling it also but no use.

N
Nguyet 2023-12-06

I download the ride jetson app and already allowed the location access but they keep telling me "Please grant location rights to the app" but I already make sure I have many times.

J
Johnny 2023-10-24

I need a app that works people, it's been months pick it up

J
Jordan 2023-10-17

When I tried to go login it says you need to grant location rights when I already have. I really want to use your app but it just won't let me in the app because it wants me to Grant location rights when it's already granted and if it's not it's not popping up. Please fix this. I really want to use your app. Sincerely, Jordan

R
Ronald Merchant 2023-09-21

App not working need permission

L
Lisa Sours 2023-09-14

Need to open this permission, otherwise it should be the use of the app.?? How can I fix this issue?

L
Lincoln Rye 2023-09-11

Jetson ride app, not loading.

R
Real Frustrated Guy 2023-09-11

App fails on Android 13 Pixel 6A with "Need to open this permission, otherwise it should be the use of software." I allowed all requested permissions.

N
Nicholas Demes 2023-09-02

App upon opening on Android shows the red hetson logo then pops up a screen that says " Need to open this permission, otherwise It should be the use of the software.

J
Jeremie 2023-08-24

Battery Dies soon after charging. Beeping happens then it's drained.

D
Dehaven Melendez 2023-08-13

Tried logging in multiple times however as I try signing in a message appears informing me that there might be a connection or server issue.. I continued trying over the course of a week, attempting to sign in every other day however the same message appears . It’s crazy how I bought the product last year and now it’s giving me issues. And due to the apps malfunction I can’t change the mph on the bike.

T
Trystian 2023-07-31

Yalls app sucks I’ve tryed everything to log into the app that y’all have listed and nothing work absolutely trash very disappointing considering the price I paid for this thing

J
Johnny 2023-07-27

it is not letting me sign in for the app

J
Jennifer Simpson 2023-07-18

We just bought our Hoover board and the app won’t allow us to sign up or anything.

P
Payton 2023-03-31

I have not used the app ikr the hoverboard one about 2 ish 3 years and I just recently found the charger and got the app back. When I I tried to sign in the app using Facebook like I think I did before it gives me a message saying that the app is not active and that the developer is aware of it and will be back soon. Trying to see when I will be able to use this again and if there is any round about ways to sign in.

Showing 1-25 of 25 reported issues:

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