Contact Ride Jetson Support
Company Name: Jetson Electric LLC
About: Jetson engages in the production of alternative transportation and electric mobility solutions.
Headquarters: Brooklyn, New York, United States.
Ride Jetson Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Ride Jetson. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ride Jetson. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ride Jetson Website
Privacy Policy: http://www.ld01-app.com/privacyPolicies/RideJetsonPrivacyPolicy.html
Developer: Jetson Electric - www.jetsonbikes.com
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Developer: Jetson Electric LLC
E-Mail: [email protected]
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Developer: Jetson Electric LLC
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Read 14 Customer Service Reviews 😭😔💔
Hello ,our scooter doesnt working very well .front brakes are hot and does hesitate to run ..can we return please 8167864886
App will not work. Bought 2 boards.
Do you have tubes for the Jestson Bolt Pro that do not leak and that I don't have to buy the whole tire/tube assembly? So far the new tube we got leaked strait away and we didn't need the tire part to begin with. Can someone please talk to us without charging us a fee?
I purchased 3 Jetson Alpha L Racecarts All Terrain Hoverboards with carts from Sam's Club for my granddaughters. One was bad right out of the box. 2nd one failed shortly. Third has now gone bad within a years time. My boyfriend took the wheel apart because it wasn't spinning. Same problem on all three hoverboards. The outer wheel assembly was broke. It's a white plastic wheel that slides into the bearing supporting the outside of the wheel. All 3 have the same issue. I tried calling customer support. Very hard to understand their English. Not a fan.
I have a hoverboard that will not charge. It has never been used.
My brother bought my daughter a hoverboard at Walmart on clearance and it makes a weird noise and doesn’t stay charged. Also the serial number is mint valid on warranty website. Been contacting Jetson since dec 25 they stopped messaging me back. Want answers because support both one number is disconnected.
My daughter won a scooter as a prize, and it's missing parts. Talk about disappointment! Need to obtain the missing parts. Thanks
The brake on Spiderman Kick Scooter is completely worn through and has a hole in it. How to get a replacement. Since the brake is only a soft plastic, I will need several of these to last a couple of months along with instructions on how to replace the flimsy, inadequate plastic brake.
Device is decent but the app crashes after clicking light every time!
Everything on the app is working but when I go to change the light color the app either crashes or it disconnects my device need help never have had this problem in the past
Device is great app crashes after clicking light every time!!!!
Settings don’t work and you. Developers ligma Ligma-balls
by Super Butt Hole
To start off the hover board or the hover boogie is great but the app is to but the settings is bad and it won’t let me fix the speed and the steering force. When I change the steering The Tivitt he just stays like that for a moment and then it goes back to what it was like I want to step on it it just like goes one way and then it goes like the other like one has to go down my foot one for us to go down fishing down for make my foot uncomfortable then the other one goes backwards and then if you just want to stay there on the horrible year just like you put it in a spot turn it on and I let it go on the corner thing and then I was just randomly back up turn around and go everywhere whatever wants to now give me like three seconds to at least control it and then it won’t let me go to the one we put them it doesn’t from the other so the app is very bad make a new app
Also get a life developers and realize you had one job and you failed the one job
-me
No stars should be an option.
by Delron42
Hoverboard works good mechanically. App hasn’t worked…ever. Since unboxing we’ve tried every tip or trick we could find online. You can connect via your phone’s Bluetooth to play music. Not using the app. Using the app this should “SYNC” so you can adjust speed settings, change the color of the lights, track distance and location. We wouldn’t know, but the box advertises these options. These help sell this vs. similar products and is what should set them apart. Would rather buy something else that likely cost less without these features. Being you can’t use those either way. Seeing past reviews going back at least a year Jetson doesn’t seem very concerned or the need to fix. Buy something else.
Hoverboard Rave is awesome! App NEEDS WORK
by Calzet1n
Hoverboard is incredible! Really awesome lighting and good functioning bluetooth for audio.. App CRASHES EVERY SINGLE TIME AFTER SECONDS OF OPENING!!👎🏼👎🏼👎🏼👎🏼👎🏼 you can change the settings and set preferences but it crashes immediately after doing anything.. I uninstalled even after restarting my phone giving the app a second chance to see if it would resolve the crashing issue.. I bought the most expensive hoverboard available on the shelf thinking ‘you get what you pay for’ with high hopes regarding the app.. unfortunately that was NOT the case.. fix YOUR products app!! Might reconsider re-installing to get my money’s worth so i may use this product to its full capacity!!
Have a Problem with Ride Jetson? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Ride Jetson to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ride Jetson customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ride Jetson.
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