Rider app not working? crashes or has problems?

Rider Status

Published by Ketchapp on 2024-05-27

I have a problem with Rider

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Reported Issues: 1 Comments

By Rhonda A Lake 1 year ago

Stuck on Gatra screen and can not access menu to get to q rider portion

Common dislikes about Rider app

- Challenges are sometimes too difficult

- Minor glitches

- Faulty hit boxes and physics

- Randomly gets kicked up into the air

- Car continues flipping at high speed

- Annoying ads

- Red screen where both of the app developers are a man

Have a Problem with Rider? Report Issue

Common Rider Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rider app on iOS and Android devices. Solve all Rider app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rider iPhone Issues and Solutions

Rider iOS app crashes, not working, errors
Rider iOS app network issues
Rider on iOS has black/white screen

Rider Android App Issues and Solutions

Rider has errors/crashing/not working
Rider server network connectivity issues
Rider has black screen

Rider iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rider app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rider app crashes or not working on Iphone (iOS):

Close and restart the Rider app on iPhone
Update Rider app to the Latest Version for iOS
Uninstall and reinstall Rider iPhone app
Update your iPhone to the latest iOS version

Fix Rider on iPhone unable to connect to server/internet connection issues::

To resolve Rider network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rider black/white screen (blank screen) on iPhone:

Follow the Rider iOS app troubleshooting guide Here →

Rider Android App Issues and Solutions

Fix Rider not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rider app issues:

Force Stop the Rider App
1. On android, goto "Settings" » click Rider app. » click "Force Stop".

Update Rider to the latest version on PlayStore

Clear Rider App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rider app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rider.

Fix Rider unable to contact server/ Rider internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rider » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rider » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rider on android.

Solve Rider black/white screens issue on Android:

Follow the Rider android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Rider.

100% Contact Match

Developer: Ketchapp

E-Mail: [email protected]

Website: Visit Rider Website

55.56% Contact Match

Developer: Soner Kara

E-Mail: [email protected]

Website: Visit Soner Kara Website

About this app

Perform insane stunts while you cruise through the never-ending world of this app! Grab your motorcycle and start flipping like a maniac! Download now and push your skills to the limit in this app!