Contact VinSolutions Support
Company Name: VinSolutions, LLC
About: VinSolutions has the leading Dealership Marketing System that helps retailers attract, sell and
retain more customers profitably.
Headquarters: Overland Park, Kansas, United States.
VinSolutions Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with VinSolutions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VinSolutions. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for VinSolutionsContact VinSolutions! Or Contact Support
Need help using VinSolutions? Try their Help Center now!
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Read 4 Customer Service Reviews 😭😔💔
Never got this report but paid the $8.90 for it (4029357733ES)
Unfinished
by SwirvinIt
The original VINS App is atrocious and nearly useless. I get so frustrated with its restrictions. I stumbled across the new one in hopes of seeing an app that resembled something similar to the VIN platform (which I think is fantastic). Nope. Dashboard does give you a pretty good pulse on today’s business but that’s about all you get. I can’t see what the dealership has planed for tomorrow or the next day. Future appointments section does not work. When i pick the calendar for tomorrow’s appointments , it’s blank. Log online in VINs and it shows 13 appointments. I want to be able to see future appointments and everything that goes along with them such as who has canceled, who’s been confirmed, and general notes within those appointments. It’s vital data for any manager to have when looking at the app at the end of the day. I could really go on but I’ll stop here and just hope that this is an extremely early version of their second try for a successful application.
100% useless garbage
by Dixal
Seriously..is there no quality control? The moment you open the app and try to touch ANYTHING, it freezes making you close out the app and reopen to do the same thing. Using an iPhone 11 Max Pro and an iPad Pro and the same exact thing. Also..it’s 2020, can we get a proper screen resolution for modern phones? Lacks email response support, is outdated, slow, buggy, and just an extremely poor experience for a customer you’re just meeting. Trying to be mobile and do anything with this app will actually make your selling life much more stressful. Not even worth the 1 star it’s that pathetic. Even though the last version was straight out of 2007 it somewhat worked a little bit.
iPhone 11 Pro Max User
by ImprovingGrizz
Ever since the refresh and VinSolutions has forced me to log into from Bridge ID, I cannot log into my account from this or the previous—albeit extinct— mobile app. I have no way to contact my customers away from my desk. This Bridge ID merger has brought nothing but pain and aggravation to myself and my family, because I can’t sell as many cars now.
I have already contacted both Cox Automotive and VinSolutions individually. They have logged and escalated my issue and have not made up any ground to resolve it. One VinSolutions call rep said it had been escalated and that it is now a “parent case” for this problem apparently more than one person is having. I hope this review is taken seriously and not swept under the rug as it feels this problem has been so far.
Have a Problem with VinSolutions? Report Issue
Why should I report an Issue with VinSolutions?
- Pulling issues faced by users like you is a good way to draw attention of VinSolutions to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VinSolutions customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VinSolutions.
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