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⚠️ Most reported problems ⚠️

Not working
60.8%

Login
26.8%

Account
9.3%

Something else
2.1%

problems reported in the last 24 hours

24 hour clock ⏰

  2 Reported Issues: 😵🆘🛟🚨📢

NAOMI Fiumara
2023-12-25

We got a new Tonies and are unable to set it up. It does not allow us to register the email and the app keeps crashing.

Yan
2023-08-11

To whom it may concern. Greetings, no matter what I try I can’t get my Toniebox to connect 🤷🏻‍♂️ is there any other way I can get it to work? Thank you so much for your help! Best Regards!

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Common tonies Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot tonies app on iOS and Android devices. Solve all tonies app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. tonies iPhone Issues and Solutions

  2. tonies Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Boxine GmbH, developers of tonies.




About this app

Simply record and send personal goodnight wishes for your loved ones, no matter where you are. - Create stories about your favourite Creative-Tonie characters - let the pirate tell a tale of secret treasure or let the mermaid sweeten your day at the beach, followed by some spooky-party tunes. - Create your own audio plays with familiar voices for your child. - With the Live option activated, you can share your experiences even more directly with your loved ones.  You can use the Tonie-App to record your own audio adventures for our range of Creative-this app so that the audio can be played on the Toniebox.  Our Creative-this app can’t wait to hear and hold your favourite tales and tunes.  Just use the Tonie-App to record your very own stories, songs or messages - it's as easy as a phone call.  Select one of your Creative-this app and off you go. - Dad's flight delayed?  Mum having a girl's night out?  Get creative wherever you go!  If you switch the Live option on, the Creative-Tonie will play the most recently uploaded audio first. - You can even protect very special moments from overwriting with a safety function. - Toniecloud account: create your account for free at my. this app. com. - At least one Creative-Tonie that is activated for you.