Berlin app not working? crashes or has problems?

Berlin Status

Last Updated on 2024-10-29 by RTL2 Fernsehen GmbH & Co. KG

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Account

66.7%

Not working

33.3%

problems reported in the last 24 hours

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Common Berlin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Berlin app on iOS and Android devices. Solve all Berlin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Berlin iPhone Issues and Solutions

Berlin iOS app crashes, not working, errors
Berlin iOS app network issues
Berlin on iOS has black/white screen

Berlin Android App Issues and Solutions

Berlin has errors/crashing/not working
Berlin server network connectivity issues
Berlin has black screen

Berlin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Berlin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Berlin app crashes or not working on Iphone (iOS):

Close and restart the Berlin app on iPhone
Update Berlin app to the Latest Version for iOS
Uninstall and reinstall Berlin iPhone app
Update your iPhone to the latest iOS version

Fix Berlin on iPhone unable to connect to server/internet connection issues::

To resolve Berlin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Berlin black/white screen (blank screen) on iPhone:

Follow the Berlin iOS app troubleshooting guide Here →

Berlin Android App Issues and Solutions

Fix Berlin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Berlin app issues:

Force Stop the Berlin App
1. On android, goto "Settings" » click Berlin app. » click "Force Stop".

Update Berlin to the latest version on PlayStore

Clear Berlin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Berlin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Berlin.

Fix Berlin unable to contact server/ Berlin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Berlin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Berlin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Berlin on android.

Solve Berlin black/white screens issue on Android:

Follow the Berlin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RTL2 Fernsehen GmbH & Co. KG, developers of Berlin.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Berlin Website

Privacy Policy: http://www.rtl2.de/datenschutz

Developer: RTL2 Fernsehen GmbH & Co. KG

About this app

Die App besticht nicht nur durch ihr übersichtliches Design, sondern bietet dir neben den ganzen Folgen deiner Lieblingsserie sowie vielen Hintergrundinfos und aktuellen News natürlich auch jede Menge interaktive Features. Mit der „this app - Tag & Nacht“-App auf deinem Smartphone verpasst du garantiert nichts mehr - also worauf wartest du noch? Die offizielle App zur RTLZWEI-Serie „this app - Tag & Nacht“ ist ein echtes Muss für Fans und alle, die es werden wollen! Sag bei Umfragen und Votings deine Meinung, beteilige dich an Rankings oder beweise dein Wissen im Quiz! Dann schließe das Abo zum „VIP-Fan“ ab und genieße die „this app - Tag & Nacht“-App komplett werbefrei. Das Beste kommt zum Schluss: 7 Tage lang kannst du das Abo kostenlos testen und jederzeit kündigen. Danach bezahlst du nur 0,99 EUR pro Monat und kannst jeden Monat kündigen. Oder chatte einfach mit anderen Fans. Du willst die Folgen ohne Werbeunterbrechung anschauen? Lade dir jetzt die App herunter! • News zu den „this app - Tag & Nacht“-Darstellern und der Sendung - verpasse keine aktuellen Neuigkeiten mehr! • Umfragen, Quiz, Swiper & Swing-O-Meter - nimm teil und sieh, was die Community denkt!