Bruster's Reviews

Bruster's Reviews

Published by on 2021-06-09

When all you do is serve fresh, delicious desserts to people in your community
— every day feels like a celebration. Join in our celebration as we offer all
the benefits of Sweet Rewards on your mobile app! The Bruster’s Ice Cream
mobile app is the most convenient way to manage your Sw...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Bruster's Reviews

  • By

    Doesn’t allow you to log out

    I have two separate accounts. One for me, and one for my daughter. App doesn’t allow me to switch between accounts, or even logout. You can’t add points for previous orders for when you don’t have your phone with you to access the app. And some won’t honor your coupons when the app has errors and won’t load. Thumbs down.

  • By

    Don’t forget to scan your card!!!

    I just download this app after a $10 purchase. There’s no way to scan the barcode on the receipt to get points for previous visits? Ridiculous! Any GOOD app would let you scan your barcode for previous purchases in order to get your loyalty points. You guys should REALLY fix this issue!

  • By

    So far so good

    Read the reviews that the app wouldn’t allow registration. I was able to register so we’ll see if it continues to work. Also it should be noted that I installed the app after I made my purchase, so it would be nice if I could add previous purchases from the receipt barcode.

  • By

    App Does Not Work!!!!

    It cannot make up its mind! I have never used the app before and when I enter my email address it tells me it is already in use. I ask it to provide me my password and it says I have entered an unregistered email address. The local store says I have to use the app to get points now. I guess I will just have to stop going to Bruster’s since the app for points does not work.

  • By


    Every time I go there they ask me if I have the app. So, finally, I download it to find I cannot even order using it and it does not seem to tell me if my fave flavor is available. Not good in the time of coronavirus!! Ok so maybe coupons but will see if that is enough to take up space.

  • By

    Great new features!

    This App is a wonderful way to keep track of your rewards! Thank you Brusters's you've done it again:)

  • By

    Annoying notifications

    The app gets a notification icon but doesn’t direct me to the notification, it’s also horribly unintuitive to use. Fire the person who designed it and start from the ground up, it’s outdated, difficult to use, and doesn’t even support iPhone X. Do it right or don’t do it at all.

  • By


    This obviously still is a work in progress. I went to the Hickory Flat store Friday night, provided my loyalty card. Was told they are no longer accepting loyalty/punch cards - I was 2 punches away from a free cone - we bought 4 cones - app was unavailable at time / I tried searching for 10 minutes and gave up.

  • By


    Would love a way to pay over the app like other food and beverage chains. Would make for an easy hands free payment method as I don’t like to sign a receipt with a pen everyone else has been using right before I eat my ice cream.

  • By

    Doesn’t work can’t login

    Downloaded the app and have never used it. Can’t login. Can’t get a reset password sent because of errors. This has been going on for a few years - don’t you think it is time to fix this thing?

  • By

    Yet to be able

    Bruster's told me to sign up bc they no longer use the punch cards. Tried 2 days to complete the app there is always an error of some kind. So not even possible to use yet, please work on the app before pushing customers to sign up...

  • By

    Signing on

    Could you add the option for TOUCH login on the next update?

  • By


    Great products and friendly, courteous staff! Glad to have a Brusters close to me!

  • By

    Doesn’t work

    The location in my area can’t use it because they claim the register isn’t set up for it yet. They wouldn’t even honor the $3 off

  • By

    Cannot sign up

    Was excited to see this app, but I keep getting an error message when I try to sign up

A better way to Contact apps

You can now contact Bruster's customer service directly
via Email using our new site -

Contact Bruster's directly

Is Bruster's Safe?

No. Bruster's does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 311 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Bruster's Is 19.4/100.

Is Bruster's Legit?

No. Bruster's does not seem legit based on our analysis. This conclusion was arrived at by running over 311 Bruster's User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bruster's Is 19.4/100.

Is Bruster's not working?

Bruster's works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 3 Comments

By Latonya Kimbrough
May 24 2021

I forget to give my phone number prior to purchase, is there a way to add my receipt to my account?

By Susan
Apr 25 2021

Tell me how to scan receipt to get points for sweet rewards from Bruster’s. I have a an iPhone and Bruster’s app.

By Evan
Jan 28 2021

Can you add a receipt in if you forget to scan at place?

Have a Problem with Bruster's? Report Issue

Leave a comment:

Why should I report an Issue with Bruster's?

  1. Pulling issues faced by users like you is a good way to draw attention of Bruster's to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bruster's customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bruster's.

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