Henner + app not working? crashes or has problems?

Henner + Status

Last Updated on 2024-10-11 by Henner Group

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90 User reports:
App has problems

User reports 90

⚠️ Most reported problems ⚠️

Not working

45.6%

44.4%

Connection

3.3%

Crashes

3.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Henner +? Report Issue

Common Henner + Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Henner + app on iOS and Android devices. Solve all Henner + app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Henner + iPhone Issues and Solutions

Henner + iOS app crashes, not working, errors
Henner + iOS app network issues
Henner + on iOS has black/white screen

Henner + Android App Issues and Solutions

Henner + has errors/crashing/not working
Henner + server network connectivity issues
Henner + has black screen

Henner + iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Henner + app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Henner + app crashes or not working on Iphone (iOS):

Close and restart the Henner + app on iPhone
Update Henner + app to the Latest Version for iOS
Uninstall and reinstall Henner + iPhone app
Update your iPhone to the latest iOS version

Fix Henner + on iPhone unable to connect to server/internet connection issues::

To resolve Henner + network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Henner + black/white screen (blank screen) on iPhone:

Follow the Henner + iOS app troubleshooting guide Here →

Henner + Android App Issues and Solutions

Fix Henner + not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Henner + app issues:

Force Stop the Henner + App
1. On android, goto "Settings" » click Henner + app. » click "Force Stop".

Update Henner + to the latest version on PlayStore

Clear Henner + App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Henner + app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Henner +.

Fix Henner + unable to contact server/ Henner + internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Henner + » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Henner + » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Henner + on android.

Solve Henner + black/white screens issue on Android:

Follow the Henner + android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Henner Group, developers of Henner +.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit myHenner Website

Privacy Policy: http://mobile.henner.com/appinten/cg-adherent/

Developer: GROUPE HENNER

87.5% Contact Match

Developer: GROUPE HENNER

E-Mail: [email protected]

Website: 🌍 Visit Henner+ Website

About this app

L’application this app + vous permet d’avoir gratuitement et à portée de main votre carnet de santé (et celui de vos enfants), la géolocalisation de l’ensemble des partenaires de santé en France et bien entendu toutes les fonctionnalités de votre espace personnel this app. Nous l’avons pensée comme un partenaire au quotidien de votre santé. this app + : l'application santé des assurés this app en France, et bien +. Cette application est faite pour vous et réalisée par vous. Pour toute question ou suggestion relative à l’application this app +, écrivez à appli@this app.