MyCarePlan Reviews

MyCarePlan Reviews

Published by on 2024-09-27

🏷️ About: MyCarePlan is a self-care app that helps users prepare for appointments with their healthcare providers. It allows users to fill out forms, sign documents, and pay copays from home, which speeds up the check-in process at the office. The app also provides instructions for users to prepare for procedures at home. Users can share vitals and observations about their health with their doctors, send secure messages to the office, and receive messages from their doctors. The app includes a personal to-do list that reminds users of tasks related to their health, such as taking medication or monitoring vitals. Users can also share their medical records with new doctors using the Health Card feature. MyCarePlan works seamlessly with doctors' systems and automatically updates with data and recommendations from doctors.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
58.1%

🙄💅🫥 Neutral
28.0%

😎👌🔥 Positive experience
13.9%

~ from Justuseapp.com NLP analysis of 96 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Sends notifications to fill out required forms before doctor's appointment

- Allows use of screen reader to read questions and sign forms digitally

- Convenient option to schedule appointments and fill out forms online

- Helps to save time and ensures being seen by the doctor on time



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

2.7 out of 5

Can’t even sign in

2022-05-30

Doesn’t let you sign in. I have everything I need on the screen but when you press “Go” nothing happens...

Can’t log in

2022-07-01

Login works on the computer, not on the phone app.

The app fails to submit forms it makes me sign

2022-08-01

My doc started using this so I need to sign forms. I’m shown a nice list of forms. But when I read and sign any of them I get an http failure (500 Internal Server Error).

And this is just an iPhone app so anyone on an ipad with keyboard will have to turn your head 90 degrees to try to use it. It’s 2019: apps like that should be removed from MyCarePlan Store.

I think I need to find a new doc if he’s going to insist on using this junk.

Glitchy

2022-09-02

The system does not work consistently as it is intended too.

Missing options, Data loss

2022-10-04

These forms were completed a month ago but today I had to reload the information. I’m guessing the data was lost? Or did I choose the wrong app the first time? Two apps with very similar names are in MyCarePlan store! Seriously? Check the market before naming then posting an app. Geez!

There is no option for adding secondary insurance provider information.

No option to review forms after submission. update prescriptions, medical history, or add physicians as care needs change. Wow!

Absolutely a junk app that lacks minimal functionality.

Most frustrated app ever

2022-11-04

Why have MyCarePlan if you can’t change your password? And they don’t help you! See just trying to leave this message and you have to leave a nickname and if it’s taken, try again. You can’t leave it blank! Stupid.

Wastes patients time

2022-12-06

MyCarePlan is awful. It takes more time to fill out forms than with pen and paper. MyCarePlan then doesn’t allow you to save with vague errors with no directions on how to fix them. It’s clearly a wrapper around a web app so it feels like a poorly written and designed web app.

Very frustrating

2023-01-06

Need to use this for my telemedicine with doctor. Glitchy...can’t open visits for different family members with same office. Tech people not helpful.

Care

2023-02-07

My care plan is ridiculous. After putting in all my info it does not allow you to list your providers your doctors or anything that is not in their list. A total waste of time
Pjk

No sound

2023-03-11

You can see each other but no sound. MyCarePlan has NOT asked to use microphone, so basically MyCarePlan is useless

No Face ID. Poor login

2023-04-09

No biometric Authentication. You have to put your password in every time. Couldn’t get LastPass to work either. So I had to manually add.

Convenient!

2023-05-11

Being able to schedule appointments and fill out forms online is so convenient! Not having to arrive early to my appointments to take care of paperwork takes customer service to the next level.

Intuitive software bringing healthcare home

2023-06-11

this app sends notifications to my iPhone so that I fill out the required forms days before I arrive to my doctors appointment. Gives me the opportunity to use the screen reader to read the questions and I can sign my forms before I get to the office while allowing me to pay my co-pays.

Great App!

2023-07-13

Great App!! Very helpful on having all my Tasks completed before coming to an appointment.

CT

2023-08-13

Davis was an amazing help while setting up MyCarePlan. His patience was very appreciated. Thank you. ⭐️⭐️⭐️⭐️⭐️

I enjoy the app

2023-09-14

I love the this app app. It’s a time saver. And, it really helps me to take control of my health. I never miss a task or an appointment again.

Solid app!!!

2023-10-16

Very intuitive and functional

Easy to use!

2023-11-16

MyCarePlan is great. So easy to use. You can schedule appointments on your phone & fill out all your pre-appointment forms digitally, right from your phone.

So easy to use!

2023-12-18

I am so glad my doctor’s office has MyCarePlan! It was so easy to use. I booked my appointment via MyCarePlan and also filled out my forms prior to my arrival. It is so convenient!

Easy to use!

2024-01-18

MyCarePlan allows me to quickly fill out all forms prior to my appointment with my healthcare provider digitally on my phone. When I arrive for my appointment, I’m seen by the doctor on time. Love this convenient option!

Intermittent

2024-11-17

Sometimes it works sometimes not. One time I was able to use it. Now Doctor’s office tells me there is info to check on MyCarePlan . I go back - nothing. All blank...

Patients and Providers can finally team up

2024-11-17

Patients and providers can finally team up to improve care.

App

2024-11-17

App is so simple to use ... great idea



Is MyCarePlan Safe? 🤗🙏


No. MyCarePlan does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 96 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.7/5 . Justuseapp Safety Score for MyCarePlan Is 19.3/100.


Is MyCarePlan Legit? 💯


No. MyCarePlan does not seem legit based on our analysis. This conclusion was arrived at by running over 96 MyCarePlan User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyCarePlan Is 58.2/100..


Is MyCarePlan not working? 🚨


MyCarePlan works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MyCarePlan? Post a Review




Features

- Fill out forms, sign documents, and pay copays from home

- Instructions for users to prepare for procedures at home

- Share vitals and observations about health with doctors

- Send secure messages to the office and receive messages from doctors

- Personal to-do list that reminds users of tasks related to their health

- Share medical records with new doctors using the Health Card feature

- Works seamlessly with doctors' systems and automatically updates with data and recommendations from doctors.

  Customer Service/Support
Developer:
Qure4u

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