Contact Bonefish Grill Support
Company Name: Bonefish Grill
About: Introducing the NEW! Bonefish Grill App – designed to bring the best of
Bonefish Grill straight to your fingertips, now available at all participating
Bonefish Grill locations.
• Effortless ordering with easy customization
options.
Bonefish Grill Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bonefish Grill
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bonefish Grill Website
Privacy Policy: https://www.bonefishgrill.com/privacy-rights/privacy-policy
Developer: Bonefish Grill, Inc.
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3 Most reported problems 😔💔
Epic fail, charged credit card 3 times
by Zlbz
User beware... I was looking forward to paying with the app, but what a mess it caused. I had carefully pre-entered credit card info, but the app gave an error, that my card info was wrong. I entered info again while sitting in the restaurant, it said error, bad info... tried a 3rd time, same error. I showed this to the server (who had no clue you could even pay on the app) gave my (same) card to server to pay. Next day—card shows all FOUR charges.
So... guess what, there’s no tech support for the app! And the customer service phone # for bonefish just goes to a generic voicemail right away, no way to reach a human.
I used the web form to type in all this info —there’s no option for app support—and very tedious and time consuming... and after a few days someone called me. He said he’d remove all four charges to make things right and for the hassle... then... only removed three. And it didn’t enter my dine rewards visit either, so more wasted time there. Probably wasted better part of an hour all told. Bleah. :(
So while I’d love to use the app to pay, no way will I try it again.
Epic Fail!!
by Renay55
Have tried to use this app three different times and keep getting an error that my credit card info is incorrect. Deleted the app and reentered my credit card info again. After about 20 minutes of trying to scan my credit card I had to enter the info manually because it would not scan. This app definitely needs some fine tuning. And don’t ask your server for help because they know absolutely nothing about this app or how it works!!!
Program is not good
by Guitarsandguns
The app itself isn’t bad but the program is ridiculous. You earn the rewards but have a very short period of time during which they can be used. If you don’t use them in time you lose credit for all 3 visits and have to completely start over. Definitely not worth it for families with kids who can’t go to fancy restaurants every month.
Have a Problem with Bonefish Grill? Report Issue
Why should I report an Issue with Bonefish Grill?
- Pulling issues faced by users like you is a good way to draw attention of Bonefish Grill to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bonefish Grill customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bonefish Grill.
