Texas Tech Credit Union Reviews

Texas Tech Credit Union Reviews

Published by on 2026-06-09

🏷️ About: Texas Tech FCU’s Mobile App makes it easy for you to bank on the go. Do your banking right from your iPhone and iPad! You can manage your accounts, pay bills, find ATMs and more! Bank with confidence - Texas Tech FCU’s Mobile App allows you to manage accounts from your mobile device.


       


Is Texas Tech Credit Union Safe to Use?

We Investigate the app owner's website (Texastechfcu.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
56.7%

🫥 Neutral
43.3%

😎 Positive experience
0.0%

~ from Justuseapp.com NLP analysis of 4,461 combined software reviews.

Is Texas Tech Credit Union Safe?
Texas Tech Credit Union does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Texas Tech Credit Union Legit?
Texas Tech Credit Union does not appear legitimate based on our analysis.
76.4/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
DO NOT GET THIS APP IT’S A SCAM

I had about $3,500 in my account and then decided to transfer $2,500 to another bank, it however, never appeared in my other bank and disappeared from my credit union account. Took 14 days of asking what’s going on at the TTCU before I finally decided to just dispute the claim at USAA and USAA ended up getting my money back. However, yesterday I found out that I was -$1,500 in debt and this situation is still ongoing. so basically at the moment I am missing $1,000 and TTCU is asking I pay back $1,500 in money that they had lost in the first place. I do not recommend this place to anyone at all.

New version is awful

The new version freezes constantly and I can rarely log in to get past the “view only” feature. I don’t like how they switched it to show the savings account before the checking account.

Change

What was wrong with the old app? I’m so disappointed with this update.

I had to look up all of my Bill Pay information after the update deleted everything.

I just spent 5 minutes trying to Electronically deposit a check because I keep receiving multiple errors while trying to take a picture of the check.

I don’t like that I can’t get rid of the “Check your credit score” box at the top of TexasTechCreditUnion .

I also can’t arrange my accounts in the order that I want to see them in on TexasTechCreditUnion .

I’ve tried to add memos to transactions and they keep getting deleted.

I’m not sure what the purpose of updating (but really replacing) the old app. It was completely fine. Please don’t make another drastic change to TexasTechCreditUnion in the future without testing it out or surveying your customers before.

App crashes during mobile check deposit

App crashes during mobile check deposit

I have been happy

The numbers to call are updated when they change. I haven’t had it crash while in use. The mobile transfer feature has continued to be invaluable. Thank you!

Could Be Better

When I try to select the calendar date for recurring loan payments, the screen bugs out and I can’t finish setting up the transfer series.

Other than that, app works just fine.

The Dream Maker

I have been a member of the Texas Tech Federal Credit Union since the little bitty office it was located in the back of the Administration Building. And since then the TTFCU has helped me and my family purchase three vehicles and allowed me to receive a home equity loan. For the past 25 years or so I have relied on the TTFCU in pretty much all my financial decisions and they have always been there when I needed them. I am proud to be not only an Alumni of TTU but also a proud member of the TTFCU.

Guns Up!!!

It’s so easy to operate!!

Excellent Service

I get excellent custimer service

Great App and Tech

TTFCU has the best app and technology making banking simple and easy!

Leader

Texas Tech Federal Credit Union is a stand out institution. They are out front as a leader for their customers needs. TTFCU make dreams come true!

Way to easy

The easiest bank once you understand the process. Thank you!!

Bill pay

Very difficult to navigate.

Love Texas Tech Federal Credit Union

Always there when you something no matter how small or large it is!!! I will be with them forever!
Thank You,
Pamela McDonald Ridener

Account

I’ve had an account for twenty years and I never had a problem till y’all changed TexasTechCreditUnion . It was poorly put together and all my info for paying bills was erased! I am 67 and that’s not nice to do to old people! Anyway I called and figured it out so far so hopefully there will be no more curveballs like that!

My love for TTCU

This is a great banking institution; they are the best and most reliable efficient and trustworthy.

I can’t imagine the knowledge about financial health that was provided by the bankers.
You are all great and I am grateful to be part of TTCU.
Thanks for standing with me making a difference.

Everything we need in banking!

I love the low car rates (paying off my car next month!) and their focus on always staying current with technology.

A Banking App that Actually Works!

Love TexasTechCreditUnion from Texas Tech Credit Union. I’m able to make payments directly from cellphone and I’ve never faced any difficulties with TexasTechCreditUnion crashing or giving me other problems. I’m happy!

Great App!!

I love the credit scorecard feature— it’s my favorite part of TexasTechCreditUnion ! It notifies me when there are changes and I can constantly review my score. Also think this new app is much more simple and not as complex as the old one, makes it easier for me to find the things I’m looking for.

Financial App Above The Rest

Innovation meets security and convenience. Love how easy to use TexasTechCreditUnion is. Loaded with a ton of cool features for my banking needs.



Is Texas Tech Credit Union Safe? 🙏

Texas Tech Credit Union does not appear safe based on available data. JustUseApp Safety Score for Texas Tech Credit Union is 0/100.
This assessment is based on our NLP analysis of 4,461 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

92.7% of users say app is safe 👍
92.7%

7% of users have some concerns ⚠️
7%

0.3% of users say app is risky 🚨
0.3%


Is Texas Tech Credit Union Legit? 💯

Texas Tech Credit Union does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Texas Tech Credit Union is 76.4/100 .
This conclusion is based on analysis of 4,461 user reviews.

🔏 Privacy & Data Safety

Texas Tech Credit Union collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data



How was your experience with Texas Tech Credit Union? Post a Review




Features

Bank with confidence - Texas Tech FCU’s Mobile App allows you to manage accounts from your mobile device...anytime, anywhere.

Texas Tech FCU’s Mobile App makes it easy for you to bank on the go.

To use Texas Tech FCU Mobile, you must be a Texas Tech FCU member and enrolled in our online banking service.

Now it’s easy to do banking 24/7, right from your iPhone and iPad.

It’s fast, secure and free.

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