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⚠️ Most reported problems ⚠️

Something else
64.5%

Crashes
12.9%

Login
9.7%

Not working
9.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BPI App Problems 😠👌🔥

- O download da nova app é necessário para aceder aos serviços bancários.

- O registo é complicado para quem reside fora de Portugal.

- Não há suporte para utilizadores que residem fora de Portugal.

  20 Reported Issues: 😵🆘🛟🚨📢

Bartolome Inguito
2024-07-17

Hi I already downloaded BPI Mobile app in my cellphone, but it won't open. It shows this error: " A6901: 1890: 7244 3072 Disable rooting to proceed" Thanks for your help.

Ellyson F. Pablo
2023-10-26

I can't open my BPI Online. Indicates"Unstable Internet Connection" even i have internet connection. Appreciate for your immediate action. Thank you

Aaron
2023-10-21

Bpi app shows unstable internet connection. Kindly resolve it. Thank you.

Antonio Cabreros
2023-08-22

Why i cannot all of the sudden i cannot open my BPI new apps?and its crashes right away after reflecting "device developer detected"? What shall i do?

Catherine
2023-08-02

cannot login into my BPI on my mobile app. It indicates need to register my phone , and upon sending the message on my device it keeps on failed.

Gerald
2023-04-02

All of a sudden, I cannot open the app, a pop up tells "an error was encountered, please force close the app and try again". I did clear cache, even uninstall the app and install again and, restarted my phone so many times but the issue is the same. How can I access my account again?

Ramil
2022-12-16

i want to register and activate my BPI mobile app but it always appears in my screen " an error was encountered" and not able to proceed. What do i need to do? Also, i am working overseas and my saved number in my BPI is no longer use. I want to change my number. How can i do that?

JOSEPH H.LUSUEGRO
2022-11-27

Good evening i cant open my BPI application it always say unstable internet connection even i have an internet connection. can you help me please

Glen Rosario
2022-10-09

Mobile app is not working. I cannot use the transfer money, it just post a blank page and did not push through. Any immediate action for this is greatly appreciated. Thank you.

Jonavin Buerano
2022-10-06

I can no longer use the BPI app. Unable to access the transfer money, load prepaid card and activate mobile key. Even the web doesn’t work as it is asking for mobile key. Always blank screen. Please fix the app if you really care about your patrons

Noemi Ohno
2022-10-02

I dont know what to do to you BPI. disappointing. I can`t access to transfer money to my payments. I've been working since Sept 30, 2022 and now its oct.2 and I'm still kicking and trying to work but still my BPI online account doesnt work until now. Im using online for didnt live philipiines, I thought this is so easy... What happen to your bank? is this still working or hacking my account? Please reply me, i need to pay my bills in the phils.

Jerelyn Muel
2022-09-30

Can't dp any transaction on my app, i keep getting unstable internet connection error, when I have a stable connection...it is so frustrating....the service keeps getting bad....

Miguel Angel Moreno Uyene
2022-09-26

I can access the app in my iPhone but I can't make any transactions (pay bills, load phone, etc)

Pia Figueeoa
2022-09-21

I can't access my BPI App because my phone is iphone6plus🥺..please help???

Kathrine Subito
2022-09-08

i cannot access my bpi online because of my old ios version?? it says it requires 1os 13.0 or later. the problem is my phone iphone 6plus cannot update because of its old version and japan made. can you please help me.

Cesar Manzano
2022-08-27

Your app always asking needs strong wifi connection cant open it.. While my other bank apps can open..

Pedro Matos
2022-08-26

My app don’t work on my iPhone, always with white screen. Please help me

Ferlin Yap
2022-08-02

All of a sudden, I cannot open BPI app on my phone.

Kimmy Jean Villamor
2022-07-06

I cannot login into my BPI on my mobile app. It indicates need to register my phone , and upon sending the message on my device it keeps on failed.

Cristina Carneiro
2022-06-10

A App em iOS não abre! Aguardo contacto. Cumprimentos.

Showing 1-20 of 20

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About this app

Se é Cliente atual dos serviços BPI Net / BPI Direto, poderá de imediato aceder à BPI App, usando os códigos de acesso habituais. Gosta da nossa app?  Com esta aplicação os Clientes BPI podem consultar e gerir as suas contas (do BPI e de outros Bancos), cartões e poupanças.  Agora mais simples e intuitiva de usar!  A sua opinião é importante para que continuemos a melhorar!  Pode avaliá-la e deixar-nos um comentário.  A BPI APP foi renovada!