Study.com app not working? crashes or has problems?

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Last Updated on 2024-09-09 by Study.com, LLC

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1 User reports:
App has problems

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⚠️ Most reported problems ⚠️

Not working

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Summary of Study.com Problems 😠👌🔥

- Link to cancel subscription doesn't work

- App is too in depth and can feel like a waste of time

- Expensive subscription fee

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Common Study.com Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Study.com app on iOS and Android devices. Solve all Study.com app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Study.com iPhone Issues and Solutions

Study.com iOS app crashes, not working, errors
Study.com iOS app network issues
Study.com on iOS has black/white screen

Study.com Android App Issues and Solutions

Study.com has errors/crashing/not working
Study.com server network connectivity issues
Study.com has black screen

Study.com iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Study.com app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Study.com app crashes or not working on Iphone (iOS):

Close and restart the Study.com app on iPhone
Update Study.com app to the Latest Version for iOS
Uninstall and reinstall Study.com iPhone app
Update your iPhone to the latest iOS version

Fix Study.com on iPhone unable to connect to server/internet connection issues::

To resolve Study.com network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Study.com black/white screen (blank screen) on iPhone:

Follow the Study.com iOS app troubleshooting guide Here →

Study.com Android App Issues and Solutions

Fix Study.com not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Study.com app issues:

Force Stop the Study.com App
1. On android, goto "Settings" » click Study.com app. » click "Force Stop".

Update Study.com to the latest version on PlayStore

Clear Study.com App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Study.com app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Study.com.

Fix Study.com unable to contact server/ Study.com internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Study.com » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Study.com » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Study.com on android.

Solve Study.com black/white screens issue on Android:

Follow the Study.com android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Study.com, LLC, developers of Study.com.

About this app

Become a member to ace your next test with Study. com’s online courses and test prep. * Explore over 35,000 educational video lessons from Study. * Track progress on all your devices – your scores and progress sync between Studycom and Study. With Study. com, you get access to our entire library of resources for students of all levels: K-12, high school, college, and beyond. Whether you are looking for SAT or ACT prep, homework help, or teacher resources, Study. com has the tools to help you reach your educational goals. Our short, fun video lessons, taught by expert teachers, provide homework help for difficult topics from your classes with easy-to-understand examples and animations. The Study. com app will help you learn any academic subject on the go.