Contact Lively Health Safety Service Support
Company Name: Best Buy Health, Inc.
About: With the Lively app, you can now access the Lively® Urgent Response Team right
on your phone. In an emergency, tap the Urgent Response icon on your iPhone and
you’ll be connected to a certified Urgent Response Agent who will get you the
help you need no matter the situation.
Lively Health Safety Service Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Best Buy Health, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lively Link Website
Privacy Policy: https://www.lively.com/legal/privacy-policy
Developer: Best Buy Health, Inc
Can I trust Lively Health Safety Service app?
Protect your data and wallet. We investigate the developer's website (Lively.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Customer Service Lacking
by Lady.justice.2017
This is an utter disappointment. Based on the website and reviews, I purchased an Apple Watch for my grandmother. I tried to create an account…it asks you the standard questions to creat an account…when you click “create account” it shows an error that says “No email associated with this account.” Duh. That’s why I’m trying to create one.
The website touts the ability to access the app (clearly available from the Apple App Store) on your phone, your Apple Watch, and Alexa devices.
I called customer service and was disconnected the first time; the second woman was extremely dismissive and rude; the third was trying to be helpful but clearly had no idea what is on the website.
Both reps informed me that they could not assist me with creating an account and I needed to call Apple. I explained what I was trying to do to no avail.
Please be warned that the website is not accurate. Apparently you need to have a Lively device to create an account…in order to have the app, etc (which you still pay for). As soon as you say the word Apple, the rep will clam up like you just said Voldemort.
If their urgent response team is anything like dealing with customer service, I wouldn’t rely on it to save someone’s life.
Incredibly frustrating
by Whatever Rr
App refuses to recognize either Mom’s valid phone number or email despite overcharging her by hundreds of dollars. Calls to customer service result in no help with the app though they are able to access her account using the same valid phone number and email. Intending to cancel service once I have time to call again.
Unreliable app - unreliable C/S
by Krupka611
We bought this for our elderly parent.
The app helps us make sure she’s safe when alone. Today the app said, last known update 16 Oct 2020. Closed & rebooted. Same status. Deleted & reinstalled app. Account not found (using Mom’s cell#)
What the HECK? So called Customer Service, started a conversation - followed by ear piercing beeps than the call dropped ?!?!?. And no call back either!!!
Have a Problem with Lively Health & Safety Service? Report Issue
Why should I report an Issue with Lively Health & Safety Service?
- Pulling issues faced by users like you is a good way to draw attention of Lively Health & Safety Service to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lively Health & Safety Service customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lively Health & Safety Service.
