Ba app not working? crashes or has problems?

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Last Updated on 2023-10-14 by My Baby's Heartbeat Bear

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Summary of Ba Problems 😠👌🔥

- The app does not work properly.

- The cloud sharing feature does not work.

- There is no option to download previously recorded heartbeats.

- The recorder on the app is of poor quality.

- The app does not allow users to record heartbeats or even sound waves.

- The app does not allow users to register or login.

- The app does not let users backup their baby's heartbeat.

- The app keeps saying there is something wrong with the password or username, even after resetting the password.

Have a Problem with Baby's Heartbeat Backup? Report Issue

Common Ba Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ba app on iOS and Android devices. Solve all Ba app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ba iPhone Issues and Solutions

Ba iOS app crashes, not working, errors
Ba iOS app network issues
Ba on iOS has black/white screen

Ba Android App Issues and Solutions

Ba has errors/crashing/not working
Ba server network connectivity issues
Ba has black screen

Ba iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ba app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ba app crashes or not working on Iphone (iOS):

Close and restart the Ba app on iPhone
Update Ba app to the Latest Version for iOS
Uninstall and reinstall Ba iPhone app
Update your iPhone to the latest iOS version

Fix Ba on iPhone unable to connect to server/internet connection issues::

To resolve Ba network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ba black/white screen (blank screen) on iPhone:

Follow the Ba iOS app troubleshooting guide Here →

Ba Android App Issues and Solutions

Fix Ba not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ba app issues:

Force Stop the Ba App
1. On android, goto "Settings" » click Ba app. » click "Force Stop".

Update Ba to the latest version on PlayStore

Clear Ba App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ba app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ba.

Fix Ba unable to contact server/ Ba internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ba » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ba » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ba on android.

Solve Ba black/white screens issue on Android:

Follow the Ba android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at My Baby's Heartbeat Bear, developers of Ba.

About this app

After purchasing a My Baby's Heartbeat Bear, our app provides security, knowing that your recording will be backed up, saved, and able to be shared whenever needed. You can store and then switch your original recording to something new, such as your baby's laugh, a lullaby, or sweet message. Simply revisit BabysHeartbeatBackup to retrieve the initial sounds whenever you'd like.