UBS Access – secure login Reviews

UBS Access Reviews

Published by on 2024-10-17

🏷️ About: The UBS Access app is a secure and convenient way to log in to e-banking or the Mobile Banking app. It allows users to confirm new payment recipients and online purchases by credit/prepaid card and receive messages about security-related events.


       


Overall Customer Experience 😎


🤬 Negative experience
45.4%

😎 Positive experience
38.8%

🫥 Neutral
15.8%

~ from Justuseapp.com NLP analysis of 645 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- 1000 times better than the card reader with poor interface

- Works and is easy to use

- Great to manage your card and accounts

- Makes everything swift and secure

- Can use apps/tokens/codes etc for 15+ banks worldwide

- UBS comes out on top



Read 12 Customer Service Reviews 😠💢

4.7 out of 5
Ridiculous setup process every time you change phones

UBS insists on sending me a physical letter to set this thing up every time I change phones, even though I have a physical access card I could use to set this up. Inconvenience for the sake of security theatre.

Generally UBS IT is not upto the mark

Too many errors, cannot login issues
Thanks

Very bad UI/UX…

Why the UI/UX is so bad and slow? Check Revolut for ideas…

Works great, until it doesn’t

Much more convenient than the silly mini calculator and access card, but when it fails to work when you’re not at home and didn’t bring the analog setup, then it’s a real pain. UBSAccess is constantly telling me it has a network error (WiFi and 4G) and can’t scan a code or allow me to open my banking app. Never had a banking app fail me before and find this kind of bug incredibly disappointing. And UBS charges you money per minute to report it, so giving app feedback is annoyingly difficult.

Makes life so much easier

UBSAccess is 1000 times better than the card reader with poor interface. UBSAccess works and is easy. Thanks so much for making this user friendly!

Easy and practical

Easy to use. Great to manage your card and accounts.

Best digital banking

Makes everything swift and secure. I use apps/tokens/codes etc for 15+ banks worldwide. UBS comes out on top.

Exception among banking apps

For once an app made by a bank with stellar user experience.

Keep it up UBS!

Love it

Easy to use. Yet secure. I’m so happy to get rid of the old cat and trader! Well done, UBS!

Easy life

Best in class

Great

Does exactly what it’s supposed to.

It only does the bare minimum, and even that it does poorly

UBSAccess is overly secured (it takes more effort to get in it than to enter Fort Knox). It’s clunky, it’s not useable, it’s not intuitive.
Clearly designed with UBS, rather than their clients, in mind.
It is by far the worst banking app I’ve ever seen.



Is UBS Access Safe? 🙏

Yes. UBS Access – secure login is very safe to use. This is based on our NLP (Natural language processing) analysis of over 645 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for UBS Access Is 46.1/100.

Safety Analysis

83.8% of users say app is Safe 👍
83.8%

8.8% of users say app is Risky 🚨
8.8%

7.3% of users have Some Concerns ⚠️
7.3%


Is UBS Access Legit? 💯

Yes. UBS Access – secure login is a totally legit app. This conclusion was arrived at by running over 645 UBS Access – secure login User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UBS Access Is 64.9/100..

🔏 Privacy & Data Safety

UBS Access collected the following data from you:

  • Data Not Collected:

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Features

1. Easy login to Digital Banking through e-banking or Mobile Banking app.

2. Secure approval of online payments without the need for a 3-D Secure password.

3. Easy confirmation of new payment recipients without the need for an Access card and card reader.

4. Receive security messages about changes to passwords, security settings, or contact details.

5. PIN protection for the Access app, even if the smartphone is lost.

6. Automatic security check of the smartphone before logging in to Digital Banking.

7. Multi-level security for data transmission during login.

8. Always up-to-date for optimum protection.

9. Available for existing customers of UBS Switzerland AG and other non-US affiliates of UBS Group AG.

10. Activation requires a banking relationship with UBS Switzerland AG, UBS Europe SE (Germany, Italy), or UBS AG (Hong Kong, Singapore) with a Digital Banking contract.

11. Activation for UBS Europe SE (France, UK) requires an Access Card with card reader or an Access Card Display.

12. The scope of functions may differ depending on the country.

  Contact Support
Developer:
UBS AG

Contact e-Mail: